Leasing Executive
4 weeks ago
Position Overview:
The Leasing Executive is responsible for leasing and maintaining positive resident relations of multi-family residential apartments.
Essential Duties & Responsibilities:
- Greet prospects and qualify for lease.
- Responsible for inputting all records into data management software (prospect information, traffic reporting, etc.).
- Inspect models and available market ready & furnished apartments; communicate related service needs to Property Manager/Maintenance Supervisor.
- Demonstrate community & models/apartments and apply product knowledge to prospect’s needs by communicating the features and benefits; comply with Fair Housing requirements; close the sale to meet and exceed monthly goals.
- Follow-up with all prospects & attempt to close.
- Process applicant’s application through screening software; prepare lease documentation and complete move-in paperwork/procedures.
- Follow-up with applicant throughout their move-in to ensure a seamless transition into their new home.
- Ensure apartment is ready for resident prior to move-in date; report any issues to Property Manager & Maintenance Supervisor.
- Provide orientation of community & apartment to new residents.
- Assist residents throughout their residency to ensure customer satisfaction and increase lease renewals.
- Complete/update monthly market study reports of competitive properties; complete weekly traffic reports.
- Represent the company in a professional manner at all times.
- Participate in on-site & outside marketing events as required. Assist with event planning, along with setup and breakdown of events.
- Put together marketing brochures and move-in packets.
- Participate in outreach marketing to real estate agencies & local businesses.
- Assist in placing and removing banners, bandit signs, flags, etc.
- Assist with social media & online marketing.
- Distribute newsletters & flyers.
- Complete Administrative duties (accept rental payments; maintain resident files, distribute community issued notices; maintain accurate commission records; implement community policies/rules & regulations).
- Maintain open communication with Property Manager & Maintenance Supervisor.
- Contribute to cleanliness & curb appeal of the community on a daily basis.
Qualifications:
- 2 years sales experience in real estate, retail, hospitality or sales environments.
- Undergraduate degree preferred
- Proficiency in Google, Appfolio, Wordpress, Mailchimp and Canva preferred.
- Prior training in Fair Housing regulations preferred.
- Strong oral and written communication skills
- Possess a positive attitude, good listening and problem-solving skills.
- Must be extremely responsive, courteous, reliable, energetic and upbeat.
- Ability to work flexible hours, including weekends and evenings.
- Phone sales and leasing skills are required.
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