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License Plate Inventory Ambassador Lafayette Regional Airport
1 month ago
Location: Lafayette Regional Airport
Address: 200 Terminal Dr.
Shift: Evening/Nights
Pay rate: $10/hr
The License Plate Inventory Ambassador greets and creates a welcoming atmosphere for our customers and clients, as well as takes an inventory of the license plates of all vehicles parked in the parking lot. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the License Plate Inventory Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshoot and parking equipment that is malfunctioning. The License Plate Inventory Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that all vehicles are inventoried, and the cleanliness and safety standards are met at all times.
Key Responsibilities
- Must be flexible to work weekends, nights, and Holidays.
- Greet arriving and departing guests in a friendly and courteous manner.
- Perform vehicle inventory by walking throughout the parking lot and writing down vehicle license plate numbers.
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
- Perform daily patrols and issue violation warnings to tenants and visitors that violate parking lot policies.
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
- Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
- Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
- Always communicate professionally with guests, client, and teammates.
- Employee must be able to perform essential functions of the position with or without reasonable accommodations.
- Oversee upkeep of the parking lot – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
Skills, Knowledge and Expertise
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments
- At least 18 years of age
- Basic math skills
- Ability to stand and walk for extended periods of time
- Previous customer service experience, preferred
Benefits
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance
- 401K Plan with Generous Employer Match and Immediate Vesting
- Generous Paid Time Off (PTO)
