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Business Analyst

2 months ago

Southfield, United States Umanist Staffing LLC Full time
Job DescriptionJob Description
Duration: 4& Months& & & & & & & & & & & & Job Type: Contract& & & & & Work Type: Hybrid& ( Once a week )Dept: SHS Operations Admin& & & ENGAGEMENT DESCRIPTION: &
  • Assist in the management of the intaking of change requests and in developing of business cases for change requests.&
  • Help business team determine the deliverable value of the change requests.&
  • Assist in the managing the change requests through to closure, includes the tracking and reporting on the financial status of the change requests and overall budget.&
  • Assist in the management and tracking of Operational issues within SHS, includes logging, tracking and reporting the issues statuses, and taking meeting notes on the issues.&

Top 3 Required Skills/Experience –&
  • Ability to work with detail information and ensure that it is accurate.&
  • Work cross departmentally to assist operational teams.&
  • Working skills with Microsoft office tools and Teams, especially Excel.&

Required Skills/Experience – The rest of the required skills/experience.& Include:& &
  • Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality.&
  • Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance.&
  • Compile and analyse operational data to identify and resolve business problems.&
  • Utilize and maintain available reporting systems.&
  • Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.&
  • Provide leadership team with status updates on projects and issues.&
  • Communicate and recommend policy changes to achieve project objectives.&
  • Assist in documenting departmental procedures.&
  • Create and present reports and presentations to display operational data and propose business changes.&
  • Provide support to both internal departments and external entities by answering questions, supplying information and training.&
  • Participate on special projects or workgroups as assigned.&
  • Proficient in current industry standard PC applications and systems including Microsoft Office.&

Preferred Skills/Experience – Optional but preferred skills/experience.& Include:&
  • Effective analytical, organizational, planning, and follow-up skills.&
  • Ability to work collaboratively in a team environment, including remotely,&

Effective verbal and written skills.&
  • Ability to exercise independent judgment, meet deadlines and deliver on projects while working under limited supervision.&
  • Ability to work in a team setting and independently, and under tight deadlines.&
  • Ability to build trust and relationships with internal and external customers.&
  • Ability to maintain confidentiality.&
  • Ability to work with a variety of variables where limited standardization exists.&
  • Resourceful problem solver with ability to formulate and execute plans efficiently and effectively.&
  • Effective analytical and problem-solving skills to identify, evaluate, recommend, and implement changes to processes or procedures to address problems and improve departmental effectiveness.&
  • Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines.&

Education/Certifications – Include:&
  • Bachelor's Degree in a related field is preferred.&
  • Two (2) years of experience in a related field is required&