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Account Manager

5 months ago

Champlin, United States Egan Company Full time
Job DescriptionJob Description

Egan Company is seeking candidates for an Account Manager (Fire & Security Service Sales) position, working from our Champlin, MN location. In this role you'll be responsible for new customer acquisition, ongoing account management, and building relationships with decision-makers at all levels within assigned accounts.

Responsibilities

  • Prospect for new customers with a main focus on Fire/Security Systems to include sales of preventative maintenance agreements.

  • Develop and maintain relationships with end-users, key contractors, and engineers.

  • Sell Fire/Security service opportunities to owner direct customers.

  • Achieve quoted work and preventative maintenance sales goals.

  • Use CRM software to manage opportunities, customer communications, and track sales activities.

  • Schedule field labor with Service Coordinators and manage sold work to customers’ expectations.

  • Maintain exceptional communication and time management skills in a fast-paced customer service environment.

  • Estimate solutions per site surveys, plans/specification requirements, and owner direction.

  • Write scope proposals based on estimates and suggested repairs from preventative maintenance.

  • Work with support staff to create formal preventative maintenance proposals and agreements.

  • Promote all service offerings to include: mechanical, plumbing, electrical, building automation, fire, security systems, and monitoring.

  • Advises other groups of additional sales potential and assists with promoting service planned maintenance agreements prior to job closeout.

  • Approve accounts payable and receivable in a timely manner.

  • Attend sales and other required meetings.

  • Attend monthly safety lunches and perform weekly safety audits to promote a Stay Safe culture.

  • Visit jobsites and customer sites regularly.

  • All other duties as assigned.

Position Requirements

  • High school diploma or GED required, bachelor’s degree preferred.

  • 2+ years of sales or sales-related experience, preferably within Fire and Security Trades.

Qualifications

  • Working knowledge of estimating processes and procedures.

  • Ability to present to both internal and external groups.

  • Ability to learn and promote other areas of the business.

  • Proficient in the use of standard office computer programs such as Microsoft Office and Google Suite.

  • Strong organizational skills to deal with competing customer needs.

  • Strong demonstrated negotiation skills.

  • Demonstrated ability to develop strong relationships.

  • Ability to work independently with minimum supervision.

  • Strong desire to grow professionally and to learn and retain technical information.

  • Must possess and maintain a valid driver’s license and acceptable driving record.

Working Conditions

  • Performance of duties will be in the office, home, customer sites, and job sites as needed.

  • Ability to stand or sit for extended periods of time.

  • Exposure to loud noise, dirt, and exposure to the elements are to be expected on job sites.

  • Climbing ladders/stairs, uneven ground, bending, kneeling, and twisting are to be expected on job sites.

OUR SUCCESS IS SHAPED BY THE STRENGTH OF OUR TEAM

At Egan, our shared passion and pride are redefining the industry standard of customer care. We work together to promote teamwork, embrace innovation, act with integrity, pursue growth, and stay safe. We are committed to providing the growth opportunities in which our employees and customers are looking.

From general contractors and architects to building owners and facility engineers, Egan Company collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At nearly 1,000 employees occupying our offices and work-sites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we’re proud to be recognized as one of America's Safest Companies for recurring years.

Egan Company is one of the largest, multi-trade, specialty construction contractors and system integrators in the Midwest. We provide in-house expertise in planning, design, engineering, construction, and maintenance by representing over 15 skilled trade unions serving virtually every infrastructure discipline in the industry. Core services include: mechanical, electrical, engineering & design, curtain wall/glazing/panel systems (InterClad), millwrights, fabrication, building systems, controls & system integration, and service.

APPLICATION INSTRUCTIONS AND EMPLOYMENT PRACTICES

Egan Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, and status with regard to public assistance, protected veteran status, familial status, or other characteristic protected by law.

We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email recruiting@eganco.com.

Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment substance abuse test and a background check. We also participate in E-Verify. #LI-Hybrid