Dispatcher / Office

3 weeks ago


Detroit, United States TROYS TOWING INC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • 401k
  • Aflac
  • Life Insurance
  • Legal Shield

Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.

Responsibilities
  • Receive inbound emergency and non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of response team
  • Provide impound information to owners
  • Release impounded vehicles back to owners

Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).


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