HVAC Service Manager

3 weeks ago

Detroit, United States SysTemp Corporation Full time
Job DescriptionJob Description

Scope:

The Service Manager is responsible for the overall operation of the service department including marketing, sales, estimating, pricing, training, scheduling, and installation/completion of the departments projects and services in highest quality and effective manner possible.

Work Schedule: M-F 7AM – 4PM or as assigned

Reports to: Ownership

Responsibilities:

1. Sales, estimating, and marketing

  • Target marketing
  • Account Management
  • Pursue maintenance agreement opportunities with new and existing customers
  • Produce detailed estimates and proposals using company software, forms, and protocols.
  • Review all quotes issued by the service department for accuracy
  • Perform sales presentations for new and existing customers
  • Help coordinate all marketing efforts with ownership
  • Promote and manage technician training
  • Encourage and participate in SP Group learning objectives and activities

2. Accounting and Administration

  • Oversee daily service operations
  • Review work orders and technician purchases for accurate billing purposes
  • Verify billings prior to be sent to the customer
  • Promote a harmonious, team driven work environment

3. Operations

  • Supervise performance of all service technicians
  • Provide technical assistance to service technicians and other co workers
  • Advise and work in conjunction with the service administrator and dispatcher
  • Assist and discuss manpower needs with the dispatcher and field operations manager
  • Assist in recruiting and selection of new service employees
  • Monitor account sales and their profitability 3909 Industrial Drive

Qualifications/Attributes:

  • Proven work experience in the HVAC industry
  • Familiarity with rules, regulations, codes, best practices and performance standards
  • Ability to work with multiple discipline projects
  • Excellent communication skills
  • Project management skills
  • TEAM oriented
  • Familiarity with MS Office including spreadsheets, emails, and word processing
  • Business casual attire or appropriate attire to maintain a professional appearance
  • Clean driving record

Compensation:

  • Medical and dental benefits
  • 401K offering
  • Company cell phone
  • Vehicle and fuel card
Company DescriptionSystemp was founded with the goal of providing exceptional heating, ventilation and air conditioning services and solutions to our customers on time and on budget.

We self perform the following:

Sheet metal installation
Pipefitting installation
Controls installation
Service and Maintenance

We are an organization that is customer centric and work with people who are passionate about their work. Flexible, friendly environment.Company DescriptionSystemp was founded with the goal of providing exceptional heating, ventilation and air conditioning services and solutions to our customers on time and on budget.\r
\r
We self perform the following:\r
\r
Sheet metal installation\r
Pipefitting installation\r
Controls installation\r
Service and Maintenance\r
\r
We are an organization that is customer centric and work with people who are passionate about their work. Flexible, friendly environment.

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