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Bilingual Collection Specialist, Third Party Revenue Cycle, Customer Service
3 months ago
Are you looking to work for a high-energy, fast-paced company that fosters a team environment? Do you want to work where you will be respected and valued for what you contribute? An organization with a long history in the community for over 100 years Well, you found it. Sherloq Financial is looking for YOU to become the next member of our team working in our recovery department. Our Recovery Specialists are given the skills needed for contacting consumers via telephone to inform, negotiate, and collect on past due accounts while providing exceptional customer service.
SKILLS
- Strong communication and negotiation skills; ability to effectively and professionally communicate with your peers and Client Services via email and on the floor.
- Ability to deal with a variety of personalities and scenarios while managing one's own emotions throughout the call and on the collection floor.
- Self-motivated individual with strong customer service attitude.
- Computer, communication and math skills.
- Excellent written and oral communication along with good analytical skills of situations.
- High school graduate or equivalent required.
- One (1) year customer service or collections experience preferred.
- Must be fluent in both Spanish and English
SHERLOQ is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Human Resources department. SHERLOQ also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
Background and drug screen are required for employment.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you
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