Front Office Specialist

1 month ago

Mount Pleasant, United States QuickVisit Full time
Job DescriptionJob Description

Medical Front Office Specialist
QuickVisit Urgent Care - Mount Pleasant, Iowa

We are seeking a full time Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical protocols established by the company and within the scope of duties assigned, to provide prompt, comprehensive and competent medical care. The ideal candidate is an experienced medical receptionist who has customer service experience, works well with others, and has a positive experience with patient care.

Key Tasks and Responsibilities:

  • Greets patients in a polite, prompt, and helpful manner.
  • Must have a pleasant disposition with a desire to provide great customer service.
  • Ability to check patients in and out at the front desk to ensure patient flow and when needed
  • Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
  • Understand Insurance verification process and data entry into EMR
  • Must be organized and detail-oriented
  • Provides solutions to patient problems and recognizes and seeks help in emergent/ hazardous situations
  • Completes patient check-in/out procedures when necessary
  • Obtains and accurately documents of each patient.
  • Maintains examination room and stocks if necessary
  • Adheres to infection control/safety guidelines and patient confidentiality policies
  • Performs other duties as assigned
  • Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
  • Taking deposits and collecting change from the bank 
  • Experience with MS Word and MS Excel, knowledge of HIPAA, ability to work independently and as a team.
  • Knowledge of office equipment to include fax, scanner, and copy machine.
  • Must be willing to travel as needed to other clinics.
  • Must maintain regular and sustained attendance.

QuickVisit may add or take away duties as needed. 

Education:

  • High School graduate or equivalent


Schedule:

At QuickVisit, your full-time schedule will give you flexibility of working 3 or 4 days a week. Our 12-hour shifts allow flexibility and more days you can spend at home Full time team members accrue a generous amount of paid time off your first year. After working with us for a full year, you’re awarded an additional 5 days for Continued Medical Education along with a stipend for the CME. We’re closed on most major holidays to allow you to have time with your family. We strive to provide benefits that allow our team members to spend valued time with their loved ones. (Our clinics are open Monday – Friday 7AM to 7PM, Saturdays 8AM to 6PM, and Sundays from 1PM to 5PM.) 

Benefits: 

  • Medical, Dental, and Vision insurance 
  • Paid Time Off 
  • Short Term Disability 
  • Employer Paid Long Term Disability  
  • Employer Paid Life Insurance 
  • 401k with Company Match 
  • Employee Discount Program – Free visits to you and discounted care for your family  
  • Licensure Reimbursement 
  • Quarterly Bonus/Incentive Plan
 

Join Us in Creating a Healthier Tomorrow Ready to be a catalyst for change and innovation? Join us in shaping the future of healthcare. It’s about more than just a job – it's about leaving a lasting impact on the way we approach healthcare in Iowa. We can’t wait to start this journey with you  

Equal Opportunity Statement:

QuickVisit is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race (including discrimination on the basis of a person's hair texture or protective hairstyle commonly or historically associated with race, such as braids, locks, and twists), color, national origin, ancestry, religion, creed, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), marital status, AIDS/HIV status, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

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