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Dental Patient Coordinator
4 weeks ago
- Life Insurance
- Employee Referral Bonus
- CE
- Health (HSA/FSA)
- Discounted Dental Services
- Holiday Pay
- 401(k)
- Free uniforms
- Paid time off
- Vision insurance
- Employee discounts
Our privately owned practice is seeking a Patient Coordinator who enjoys a fast pace environment. We value hard work, critical thinking, and problem-solving skills when looking for applicants. Our ideal candidate is dependable, shows leadership qualities throughout the day, and is overall a team player. We hope you are excited to join our team
Responsibilities
- Comforts patients by anticipating patients' anxieties; and answering patients' questions.
- Requires regular and predictable attendance.
- Follows up with referring doctors and patients to communicate patient's treatment status
- Educate patients on recommended treatment
- Follows the schedule protocols for follow-ups with patients to get treatment scheduled
- Ensures availability of treatment information by filing and retrieving patient records.
- Completes Medical Consults for patients as needed
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Provides knowledge of third-party financing to patients and educates patients on financial commitments of treatment.
- Knowledge of dental insurance to explain cost breakdown to patients.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; and reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Provides excellent customer service.
- Dental: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Sales Experience: 1 year (Preferred)
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