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Business Operations Manager

2 months ago

Columbus, United States OLM Business Solutions Full time
Job DescriptionJob DescriptionApplication Requirement: Applications without a cover letter will not be considered.
Our client is a leader in business intelligence for e-commerce, serving thousands of customers across dozens of countries. Their software tracks over $40 billion in online commerce annually. Headquartered in Columbus, Ohio, with additional offices in Israel, they are expanding their team to pursue an ambitious vision. The company culture, built on innovation, creativity, and speed, fosters an environment where great ideas can flourish. Join them and be part of something big
Job Summary: Our client is seeking an ambitious and dynamic Business Operations Manager to support their rapid growth and innovation. Reporting directly to the founder/COO, this role involves working closely with department heads, the executive team, and other key stakeholders to drive key business initiatives, analyze business performance, present strategic recommendations to leadership, and support product go-to-market initiatives. This role emphasizes not just analysis and recommendations but also a relentless focus on execution to produce tangible results.
Key Responsibilities:
  • Collaborate with the leadership team to identify, develop, and execute business plans in support of company growth initiatives, ensuring timely delivery.
  • Partner with cross-functional teams to improve efficiency, processes, and performance to accelerate business goal achievement.
  • Provide guidance for business decisions by preparing ad-hoc analysis of operational metrics supporting various initiatives across functions.
  • Serve as the primary point of contact for project-related communications, facilitating effective communication among team members and stakeholders.
  • Develop and manage project timelines, ensuring all milestones are met.
  • Identify potential risks and issues during the project lifecycle and propose mitigation strategies.
  • Create and maintain comprehensive project documentation, including plans, reports, and meeting notes.

Requirements:
  • 2-3 years of work experience at a top-tier consulting firm or in an operations role at a tech company.
  • Sound business judgment and excellent communication skills.
  • Ability to pull up from the details to drive insights and business recommendations.
  • Proactive and self-motivated, comfortable with a high degree of responsibility and autonomy.
  • Strong quantitative and analytical skills.
  • Energized by supporting teammates in achieving mutual goals; passionate about driving measurable impact.
  • General familiarity with SaaS business models and relevant KPIs is a plus.
  • Basic knowledge of marketing tech stacks is a plus.
  • Knowledge of digital marketing strategy is a plus.
Skills:
  • Ambitious and eager to grow within the role and the company.
  • Excellent written and spoken communication skills.
  • Strong interpersonal skills and ability to work collaboratively in a team environment.
  • Ability to multitask and manage multiple projects simultaneously.
  • Problem-solving skills and attention to detail.
  • Resilient and able to thrive in a high-pressure environment.

Values:
  • Customer Obsessed: Every project is designed to create a positive impact for customers.
  • Move Quickly: Speed in work, iteration, and value delivery is a competitive advantage.
  • Trustworthy: Candor, directness, and honest communication foster learning, growth, and team success.
  • Curious: Extending beyond comfort zones and asking guiding questions lead to new, creative, and bold paths.
  • Mensch: Acting with honor, integrity, empathy, and respect for customers and each other.
Perks:
  • Team: Work with a world-class team of talented, passionate, and fun individuals.
  • Compensation: Competitive salary, benefits, and equity.
  • Family Focus: Parental leave and flexibility for families.
  • Time Off: Generous PTO to relax and recharge.
  • Healthcare: Excellent medical, dental, and vision coverage.
  • 401K: 3% matching.