Assistant Manager McAlister's Deli

3 months ago

Carlsbad, United States McAlister's Deli Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Key Contribution: The Assistant Manager contributes to the success of McAlisters through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Managers responsibility is to direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members.

Reporting Relationship: The Assistant Manager reports to the General Manager

Essential Functions:


  • Ensure a High Quality Operation

  • Maintain Controls

  • Manage Team Members

  • Advocate a Team Environment

  • Manage Personal Development

  • Ensure a High Quality Operation

  • Provides Team Members, Managers, and Guests with a positive experience and atmosphere.

  • Ensures prompt, friendly service according to McAlisters guidelines.

  • Ensures the production of high quality food on a consistent basis.

  • Directs overall activities and performance of team members on a shift-by-shift basis.

  • Drives positive Guest experience through a front door and floor presence and timely delivery of accurate food orders.

  • Ensures positive Guest experience by monitoring and ensuring appropriate steps of service and delivery of the McAlisters Touch.

  • Maintains the proper atmosphere through music and lighting levels for varying business periods.

  • Promotes an atmosphere of positive Guest Relations. Build Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner. Responsible for written communications with Guests.

  • Establishes a positive relationship with the local authorities and seek their help in managing regulatory and governance related issues.

  • Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns. Responsible to support and implement Support Center - corporate initiatives.

  • Maintains and inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Correct unsafe practices or conditions.

  • Supervises cleaning and maintenance of equipment and arrange for repairs, contracts, and other services. Maintains restaurant cleanliness and organization for both the interior and exterior of the restaurant.

  • Follows the standards as described in the Policy & Procedures Manual, Red Line Crisis Guide, and Operations Manual.

  • Maintain Controls

  • In coordination with the General Manager, reviews financial information such as sales and costs and monitors budget to ensure efficient operation and expenditures stay within budget limitations. Takes action to correct any deviations from the budget. Uses the computer for review and analysis of information. Responsible for the financial results of the restaurant.

  • Maintains and controls restaurant assets. Monitors restaurants on-hand inventory for waste and theft.

  • Controls service contract; follows through on all work done, ensures proper billing and compares costs on a semi-annual basis with other purveyors.

  • Conducts line checks to ensure product standards and specifications.

  • Ensures adequate inventory levels that allow for Guest needs but do not tie up company assets in unneeded and costly inventory.

  • Completes daily paperwork and projects on a timely basis.

  • Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.

  • Drives positive results for labor through proactive scheduling and reacting to business trends.

  • Controls operating costs by instituting awareness through the restaurant.

  • Manages capital expenditures within the restaurant.

  • Conducts inventories and calculates food and beverage costs. Uses computer to facilitate collection and analysis of information. Responds to discrepancies from budgeted costs.

  • May at times be responsible for ordering food and beverage products. May be responsible for receiving and checking orders to ensure that they adhere to company specifications.

  • At times will direct the kitchen activities and performance of back of the house team members on a shift-by-shift basis.

  • Responsible for submitting accurate information to the Support Center and Area Director.

  • Manage Team Members

  • Ensures quality recruiting and training of new team members.

  • Hires, trains, motivates, and evaluates all Team members.

  • Creates positive relationships with team members and managers by treating all members with respect.

  • Minimizes turnover by responding to and resolving team member and manager issues.

  • Supports and practices an open door policy.

  • Implement programs to reward positive contributions. Recognizes and promotes positive performers. Coaches and counsels team members whose performance is below expectations.

  • Develops team members. Working with the General Manager, ensures that timely performance reviews of team members are conducted.

  • Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company training programs for team members and managers.

  • Assures compliance with company policies, practices and procedures; communicates changes. Ensures compliance with all local, state, and federal laws, regulations, and guidelines.

  • Advocate a Team Environment

  • Displays, encourages, and inspires high morale and motivation in the restaurant.

  • Assists with conducting team meetings to plan menus and related activities, plans special events, shares information, or conducts supplemental training.

  • Communicates with other managers using the managers log Red Book on a daily basis.

  • Shows daily attention, participation and sensitivity needed to establish credibility and promotes unity in the team.

  • Holds hourly team accountable for areas of responsibility.

  • Responds to team conflicts professionally and works towards positive resolutions.

  • Sets a good example through attitude, involvement, and positive influence.

  • Establishes an environment that does not permit or promote sexual or any other kinds of harassment.

  • Ensures restaurant is staffed to avoid work load and poor morale issues.

  • Reports employee relation issues of a sensitive nature to the Human Resources department.

  • Works with General Manager, Area Director, and Human Resources for the positive outcome of such issues.

  • Manage Personal Development

  • Provides effective leadership.

  • Demonstrates organizational skills. Complete assignments and duties on time.

  • Develops personal goals for professional growth.

  • Maintains a pleasant, positive, and professional attitude in the eyes of team members, management team, and Guests.

  • Exhibits a neat and clean appearance consistent with a professional image.

  • Executes company programs and decisions with support and commitment.


  • Assistant Manager Qualifications:

  • Aptitude

  • Professional oral and written communication skills. Must be able to speak, read, write, and understand the primary language of the restaurant.

  • Organization and time management skills.

  • Works well under pressure.

  • Can effectively solve problems.

  • Able to take and give direction.

  • Can be flexible as needs dictate.

  • Works well with other people in a team environment.

  • Service driven.

  • Excellent attendance is required with schedule flexibility determined by business needs.

  • Must be able to work all shifts when the restaurant is open.

  • Experience

  • Two (2) year associates degree or a bachelors degree from a four (4) year college (desirable).

  • Minimum of five (5) years prior experience as an hourly team member, supervisor, or manager for a full service, quick casual, or fast food high volume restaurant.

  • If being considered for internal promotion, must have Three (3) years of experience, or Area Director approval.

  • Physical Requirements

  • Must be able to work in a fast paced, high energy, and physically demanding environment.

  • Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations.

  • Must be able to spend 90% of working time standing.

  • Must be able to spend 10% of working time sitting.

  • Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.

  • Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.

  • Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly.

  • Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English).

  • Must be able to hear with 100% accuracy with correction.

  • Must be able to see to 20/20 vision with correction.

  • Travel may be required for occasional deliveries, visits to other locations, or company meetings. The Assistant Manager is required to have reliable transportation to meet these travel requirements.


  • Bakery/Deli Clerk

    1 week ago

    Carlsbad, United States Kroger Full time

    Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st...

  • Bakery/Deli Clerk

    2 weeks ago

    Carlsbad, United States Kroger Full time

    Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st...

  • Assistant Community Manager

    3 weeks ago

    Carlsbad, United States MMI- McClure Management Inc. Full time

    Job DescriptionJob DescriptionAre you passionate about community management and making a positive impact in your community? Do you value transparency, continuous improvement, and a positive attitude? Look no further, MMI- McClure Management Inc. is seeking an Assistant Community Manager who shares our values and is committed to delivering the highest value...

  • Administration Assistant

    4 weeks ago

    Carlsbad, United States Spencer Gray Full time $22

    Job DescriptionJob DescriptionJob description:We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing company's general administrative activities.Job...

  • A S S I S T A N T P R E C O N S T R U C T I O N M A N A G E R

    7 days ago

    Carlsbad, United States K2 Staffing Full time

    Job DescriptionJob DescriptionWere a San Diego based company who builds differently by blending large company experience with the personal approach of aboutique team. With millions of square feet of commercial improvements in our history our work stands in time, long after we haveleft the buildings we construct; allowing those who live and work in them to...

  • Construction Project Manager

    1 week ago

    Carlsbad, United States RQ Construction Full time $130,000 - $160,000

    Job DescriptionJob DescriptionSince 1996, RQ Construction, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. We now have a national and international presence with current projects exceeding $300M, spanning coast to coast. Headquartered in beautiful Carlsbad, CA, we are a full-service...

  • Marketing Manager

    4 weeks ago

    Carlsbad, United States Carlsbad Educational Foundation Full time $70,000 - $80,000

    Job DescriptionJob DescriptionCarlsbad Educational Foundation is hiring a savvy and self-starting Marketing Manager to manage campaigns that support the Foundation's key focus areas: Earned Income, Philanthropy, and Branding. This position requires a gifted storyteller who will deliver powerful and heartfelt stories of our Foundation's impact on the...

  • Marketing Manager

    3 weeks ago

    Carlsbad, United States Carlsbad Educational Foundation Full time $70,000 - $80,000

    Job DescriptionJob DescriptionCarlsbad Educational Foundation is hiring a savvy and self-starting Marketing Manager to manage campaigns that support the Foundation's key focus areas: Earned Income, Philanthropy, and Branding. This position requires a gifted storyteller who will deliver powerful and heartfelt stories of our Foundation's impact on the...

  • Marketing/Proposal Assistant

    2 months ago

    Carlsbad, United States RQ Construction Full time

    Job DescriptionJob DescriptionRQC, LLC, (a wholly-owned subsidiary of DPR Construction) is seeking a Marketing/Proposal Assistant eager to support our design/build team to contribute to truly integrated proposal and project delivery for the Department of Defense. Our pursuit process for our Department of Defense construction projects is challenging,...

  • Construction Project Manager

    2 weeks ago

    Carlsbad, United States RQ Construction Full time $130,000 - $160,000

    Job DescriptionJob DescriptionSince 1996, RQ Construction, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. We now have a national and international presence with current projects exceeding $300M, spanning coast to coast. Headquartered in beautiful Carlsbad, CA, we are a full-service...

  • General Manager

    3 months ago

    Carlsbad, United States Currently Recruiting For: Full time

    Job DescriptionJob DescriptionDescription:WHAT YOU'LL DORestaurant Managers are an integral part of the restaurant leadership and management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee achieves its business...

  • Medical Assistant

    4 weeks ago

    Carlsbad, United States NakedMD Full time

    Job DescriptionJob DescriptionWe believe in keeping beauty, Naked. Bringing lavish and affordable experiences to anyone and everyone who simply desires it. Through a minimalistic, personalized approach to aesthetics, we are redefining wellness and creating a world where changing the meaning of beauty is our declaration. Because when you look good, you feel...

  • RN Case Manager-Full Time

    3 months ago

    Carlsbad, United States Hospice of the North Coast Full time

    Job DescriptionJob Description$3,000 Sign on bonus available. JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEARTHospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate, personalized care to patients and their families during end-of-life transitions. We hire individuals who wish to thrive...

  • Human Resource Assistant

    3 months ago

    Carlsbad, United States Precision NDT LLC Full time

    Job DescriptionJob DescriptionJob Title: HR AssistantJob Summary:We are seeking a highly organized and detail-oriented HR Assistant to join our team. The HR Assistant will provide administrative support to the HR department, assisting with various tasks related to recruitment, employee onboarding, records management, and HR operations. The ideal candidate...

  • Radiation Safety Administration Manager

    3 weeks ago

    Carlsbad, United States Precision NDT LLC Full time

    Job DescriptionJob DescriptionThe Radiation Safety Administration Manager is responsible for managing and administering the organization's radiation safety program. This includes ensuring compliance with all applicable federal, state, and local regulations, developing and implementing safety policies and procedures, overseeing the safe use of radioactive...

  • Project Manager

    3 months ago

    Carlsbad, United States Nevell Group Full time

    Job DescriptionJob DescriptionSalary: $85K-$125KPROJECT MANAGERSummary: This position is responsible for the effective management of site projects, leveraging extensive knowledge of construction management principles and demonstrated mastery of communication and workflow coordination.  Execute strategically coordinated procedures to ensure successful and...

  • Dental Assistant

    3 months ago

    Carlsbad, United States Hariri Dental Corporation Full time

    Job DescriptionJob DescriptionPART TIME or FULL TIME! :)Benefits/PerksCareers Advancement Opportunities Flexible SchedulingCompetitive CompensationJob SummaryWe are seeking a qualified and caring Dental Assistant to join our beautiful, modern, beachside office! As a Dental Assistant, you will provide top-notch dental care that makes our clients feel like...

  • Accounting/Administrative Assistant

    3 weeks ago

    Carlsbad, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is an extremely successful electrical contractor in North County San Diego (Carlsbad, CA).  They are in immediate need of a highly motivated Construction Office Administrator to support the construction team in a wide range of office operations such as: managing company workflow communications, providing...

  • Accounting/Administrative Assistant

    1 month ago

    Carlsbad, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is an extremely successful electrical contractor in North County San Diego (Carlsbad, CA).  They are in immediate need of a highly motivated Construction Office Administrator to support the construction team in a wide range of office operations such as: managing company workflow communications, providing...

  • Accounting/Administrative Assistant

    7 days ago

    Carlsbad, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is an extremely successful electrical contractor in North County San Diego (Carlsbad, CA). They are in immediate need of a highly motivated Construction Office Administrator to support the construction team in a wide range of office operations such as: managing company workflow communications, providing support...