Director of F&B
2 weeks ago
Administration
· Maintain standards of food, beverage, and quality guest service.
· Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department.
· Contribute to the profitability and guest satisfaction perception of other hotel departments.
· Develop short- and long-term financial and operational plans for the food and beverage department that relate to the overall objectives of the hotel.
· Participate in the preparation of the annual hotel budget.
· Increase level of guest satisfaction by delivery of an exceptional product through employee development.
· Manage in compliance with Federal, state, local, and StepStone regulations and standards.
· Maintain and correct procedures for credit control, financial transactions, security of financial assets, and inventory control.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
· Ability to accurately use various office and accounting software.
Support
· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Ability to accurately report information.
· Ability to assist with various accounting department tasks as needed.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality, Inc.
Personal Effectiveness
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Communication
· Understands and communicates the StepStone Mission and Core values.
· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Conveys company information, decision, or problems to appropriate parties on a timely basis.
· Works to resolve disagreements and is respectful of peers and co-workers.
Physical RequirementsThese are required of every associate.
· Minimum lifting of 50 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 50 pounds.
· Other duties may be assigned.
Additional responsibilities specific to you are:
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
· Must have exceptional mathematical and computer skills.
· High school education and relevant training and experience required. Additional education preferred.
· Ability to timely obtain any required licenses or certificates.
· CPR training required; first aid training preferred.
· Additional language ability preferred.
EOE/M/F/V/D
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