Health and Wellbeing Director
2 weeks ago
Job Description
Job Description
POSITION: Health and Wellbeing Director
TITLE OF IMMEDIATE SUPERVISOR: Executive Director
DEPARTMENT: Resident Care
STATUS: Exempt/Salary
SUMMARY
The Health and Wellbeing Director is responsible for providing overall leadership and management of the health and wellbeing of the residents within the community. Responsibilities include but are not limited to all resident care programs, quality assurance and regulatory compliance, assisting in the training and on-boarding of all care staff including nurses, community supervisors and resident care team members.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Completion of a Professional Nursing Program and license to practice as a registered or licensed nurse
Three (3) years supervisory and management experience including hiring staff, coaching, performance management ,daily operations supervision, discipline and counseling
Must successfully clear a background check, TB skin test or x-ray, and health screening
Current CPR certification
Must have a valid driver's license
Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
Identifies initial and on-going needs and services of residents through the assessment / Personalized Service Plan (PSP) process
Ensures proper follow through and documentation for residents with a change in care needs
Maintains wellness files according to Orchard policy, federal and state guidelines
Completes wellness sections of the resident evaluation and assessment and PSP at the time of move-in, semi-annually and with any change in status
Completes wellness sections of monthly wellness visits and PSP to accurately reflect the resident on a monthly basis
Partners with other department directors to identify, review, discuss potential changes in service / medication levels
Informs the Executive Director of any changes in medication or service level that may result in a higher tier level or potential move-out
Ensures weights and vital signs are obtained monthly for each resident prior to completion of monthly wellness visit
Contacts resident's attending physician when necessary and or upon family request
Maintains wellness supplies for the community emergency kits
Oversee the monitoring of each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately
Monitors the Medication Room, med charts, treatment carts for neatness, cleanliness, availability of medications and expired medications
Identifies and executes needed collaborations to enhance communities' service provision and marketing efforts with regional and corporate operations teams
Participates in outside committees and organizations relevant to Resident Care and Alzheimer's/dementia care
Addresses all issues and/or concerns of residents' family members and ensures prompt resolutions for overall family satisfaction in regards to resident care
Maintains contact with family and resident when hospitalized either by phone, email or in person
Ensures at least one member of department completes an in person visit for residents hospitalized longer than 5 days
Develops guidelines, standards, and practices for Resident Care and programming
Develops ongoing quality improvement programs for resident services
Sets standards for resident service delivery including recommendation on staffing levels and roles and responsibilities, pricing strategies, and program differentiation and implementation
Oversees nurse and care staffing and scheduling according to the operational and budgetary guidelines
Responsible for interviewing and onboarding new nurses, community supervisors, Certified Medication Aides and Resident Assistants
Responsible for overseeing ongoing trainings and skills competencies of resident care staff
Provides input regarding all care staff reassignments or terminations in coordination with Human Resources and Executive Director
Focuses on decreasing turnover and increasing retention of care staff
Observes Certified Medication Aides/ Nurses at a minimum quarterly or per state regulation to ensure proper medication assistance / administration is being followed
Actively participates in risk management programs
COMPETENCIES
Works with integrity; upholds organizational values
Must be able to work independently and have strong written and verbal communication skills
Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals- Ability to write reports and correspondence
Ability to speak effectively in front of others
Ability to solve practical problems and deal with a variety of variables in situations
High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss
Attention to detail to ensure accuracy
Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)
ORCHARD EXPECTATIONS:
Adheres to all Orchard policies and procedures
Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules
Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook.
Maintains positive communication and team collaboration
Serves as an ambassador for Orchard at all times
Demonstrates ongoing responsibility for self-education
Maintains resident and personal safety regarding occupational health and safety
Attends regularly scheduled department meetings
Responsible for maintaining all continuing education and training requirements for position
Attends and participates in onsite training and continuing education as required
Participates in safety program, as requested
Cooperates to investigate employee injuries
Promotes and support safety awareness and implement safety operations
Encourages staff to make suggestions on safety practices
Participates in regularly scheduled meetings with, Executive Director, department directors and associates
Participates in orientation of new employees
Participates in volunteer orientations, training and education as requested
Maintains appropriate communication with the Executive Director
Remains updated and communicates state regulation changes to all associates
Ensures compliance with all state and federal regulations (i.e. OSHA)
Participates in the risk management programs
Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
Assists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experience
Must always be accessible either by phone or email. Voice messages and emails are responded to within 24 hours
Participates in the Manager on Duty (MOD) rotation
Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards
Only when necessary, uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy.
Perform other related duties as assigned
ORCHARD STANDARDS
All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.
Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control
These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.
F-A-M-I-L-Y
First Impressions
All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity
We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments
When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication
We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading
Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes "we can" Attitude
With a can-do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions)
Physical Requirements
Lifting
More than 25 lbs, routinely
More than 50 lbs, occasionally
Transfer
150 lb. or greater resident weight
Sitting
1 - 3 hours/day
Standing
4 - 5 hour/day
Walking
2 - 4 hours/day
Bend, stoop, squat, and/or twist
Repeatedly throughout day
Climbing stairs
Repeatedly throughout day
Reaching
0.5 hour/day arms shoulder level
Use of telephone
3 - 4 hours/day
Working under pressure
3 4 hours/day
Working rapidly for long periods
2 - 3 hours/day
Use of keyboard/computer, printer, fax, copier
4 5 hours/day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).
May occasionally work longer than 8 hours/day.
Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis:
Critical thinking
Reading
Writing
Mathematics
Drawing conclusions from written or computer-generated materials
Analyzing data or report information
Creating methodologies for accomplishing a goal
Conducting research
Implementing recommendations by coordinating persons and/or other resources
Developing plans, procedures, goals, strategies, or processes
Clear verbal articulation of the English language
Working Environment
Indoors
Possible exposure to communicable diseases
Skin contact with solvents or other chemicals such as alcohol, acetone, detergen
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