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Receptionist

2 months ago

Houston, United States U.S. LawShield Full time
Job DescriptionJob Description

As a Receptionist with U.S. LawShield, you will knowledgeably and professionally represent the brand while greeting, assisting, and providing direction and information to clients, visitors, and other guests of the organization.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require additional working hours, so flexibility is a plus.

Please note, this is not an entry level position and we are looking for an experienced Receptionist with at least five years of experience within the role.

At U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently.

Our company was established in 2009. After initially launching in Texas as Texas LawShield®, the demand for services developed well beyond state lines. Our coverage began to expand across the United States, which is when we became U.S. LawShield.

Today, we provide coverage in 46 states and have proudly served more than 2 million people in their self-defense journey. Ready to join our driven and talented individuals who care about protecting the rights of responsible self-defenders?

Apply if you are:

  • An excellent communicator, both written and verbal
  • A natural relationship builder with exceptional interpersonal and customer service skills
  • Detail-oriented and experienced in leveraging technology to be successful
  • Experienced and able to work independently with little oversite
  • A multi-tasker, able to manage competing priorities effectively and in a timely manner

Day-to-Day Duties:

  • Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
  • Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
  • Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
  • Performs administrative and clerical support tasks.
  • Performs clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Ensure the reception area is tidy and presentable, with all necessary stationary and material
  • Provide basic and accurate information in-person and via phone/email
  • Order front office supplies and keep inventory of stock

Requirements and Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g., printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • University/college degree preferred; additional certification in Office Management is a plus
  • Be in office Monday – Friday 8:30AM – 4:30PM

Benefits:

  • Hourly pay rate commensurate with experience
  • Insurance options include medical, dental, vision, life, and additional supplemental options
  • 401k available on day 1
  • PTO beginning at 15 days per year and accruing with additional tenure
  • 12 Paid Holidays
  • Complimentary U.S. LawShield membership
  • Employee Assistance Program (EAP) with travel protection, counseling, and medical bill-saver program

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