Call Center/Customer Service Agent
3 weeks ago
Join us as a Customer Service Agent, first point of contact for customers
As a Customer Service Agent, you'll be the primary point of contact, delivering top-notch service for Paratransit customers. Your helpful communication skills and ability to problem solve quickly and efficiently will assist in providing a positive experience for callers.
Location: Norfolk, VA
Type: Full time, On Site - Day Shift (5 days a week)
**MUST have availability to work some evenings and at least ONE weekend day**
**40 hours per week **
About The Michelle Martin Group (MMG):
The Michelle Martin Group (MMG) is a leading staffing and recruitment solutions provider, dedicated to connecting talented individuals with rewarding opportunities across various industries. With a commitment to excellence, integrity, and inclusivity, we strive to make a positive and intentional connections with both our candidates and clients. Join us in our mission to build healthier and stronger communities through meaningful employment opportunities.
Job Responsibilities:
- Answer inbound calls and provide excellent customer service to Paratransit customers. (NO cold calling)
- Communicate well via phone to ensure efficient scheduling and provide updates on rides, manifest.
- Maintain customer information within company software (call center software)
Ideal Candidate Requirements:
- Strong telephone etiquette and a drive for success
- Customer focused and motivated demeanor
- Calm and professional demeanor
- Proficient computer skills
- Exceptional communication and active listening skills
- Ability to multitask and thrive in an ever-changing environment
- Quick problem-solving skills and a growth and solutions-oriented mindset to solve evolving work issues
Additional Qualifications (a plus):
- 1-year related experience preferably within a call center environment
- A genuine passion for helping others and creating pleasant experiences
- High school diploma or equivalent
- Bilingual skills, in Spanish, a plus
Benefits:
- Training and ongoing support
- Medical, Dental & Vision Insurance
- Paid Time Off
- Direct Deposit
- Competitive Pay
If you’re driven and looking for a place to grow, come join us
The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
-
Call Center/Customer Service Agent
2 weeks ago
Chesapeake, United States The Michelle Martin Group Full timeJob DescriptionJob DescriptionSalary: $17.00/hrJoin us as a Customer Service Agent, first point of contact for customers!As a Customer Service Agent, you'll be the primary point of contact, delivering top-notch service for Paratransit customers. Your helpful communication skills and ability to problem solve quickly and efficiently will assist in...
-
Call Center/Customer Service Agent
2 months ago
Chesapeake, United States The Michelle Martin Group Full timeJob DescriptionJob DescriptionSalary: $17.00/hrJoin us as a Customer Service Agent, first point of contact for customers!As a Customer Service Agent, you'll be the primary point of contact, delivering top-notch service for Paratransit customers. Your helpful communication skills and ability to problem solve quickly and efficiently will assist in...
-
Call Center Agent
3 weeks ago
Chesapeake, United States Mr. Rogers WindowsRenewal by Andersen Part time $15 - $25Job DescriptionJob DescriptionDo you enjoy talking with people?Are you looking for convenient Part Time hours?Do you want to work in a caring and fun environment?Would you like to speak with homeowners about their windows and doors?Then come join our team at Mr. Rogers Windows.We’re looking for a Call Center Agent to handle inbound and outbound calls.This...
-
Customer Service Representative
1 week ago
Chesapeake, Virginia, United States Jenel Smith - State Farm Agent Full timePosition OverviewAre you enthusiastic about providing exceptional customer support? Do you have a knack for fostering connections and guiding clients through insurance and financial services? If this resonates with you, consider a role as a Team Member with a State Farm independent contractor agent. State Farm agents focus on promoting State Farm's insurance...
-
Call Center/Inside Sales
3 months ago
Chesapeake, United States Mr. Rogers Windows Full timeDo you enjoy talking with people?Are you looking for convenient Part Time hours?Do you want to work in a caring and fun environment? Would you like to speak with homeowners about their windows and doors? Then come join our team at Mr. Rogers Windows. We're looking for a Call Center Agent to handle inbound and outbound calls. This isn't customer service,...
-
Call Center
2 months ago
Chesapeake, United States ARS-Rescue Rooter Full timeThis friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take Customer Service Representative, Customer Service, Call Center, Representative, Retail
-
Bilingual Call Center Agent/Representative
3 weeks ago
Chesapeake, United States The Michelle Martin Group Full timeJob DescriptionJob DescriptionSalary: Bilingual Call Center Customer Service Representative - Norfolk, VAWe are seeking a friendly, patient, and customer-service oriented individual to join our new call center in Norfolk, Virginia. This is an excellent opportunity for a bilingual (English and Spanish) professional to provide exceptional customer support.Job...
-
Call Center
2 months ago
Chesapeake, United States RS Andrews (Chesapeake) Full timeJob DescriptionJob DescriptionOverviewRS Andrews is seeking a few INCREDIBLE people to join our Call Center Team that is known to set the standard for Customer Support and Quality Assurance. ResponsibilitiesThis friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into...
-
Bilingual Call Center Agent/Representative
3 months ago
Chesapeake, United States The Michelle Martin Group Full timeJob DescriptionJob DescriptionSalary: We are hiring for a new call center in Norfolk, Virginia! This is an excellent opportunity for a friendly, patient, and customer-service oriented individual who is fluent in both English and Spanish.Type: Full-time, On-Site (No remote) 8:00 am-5:00 pm (5 days a week)**MUST have availability to work some weekends****40...
-
Garden Center Merchandiser
2 weeks ago
Chesapeake, United States National Garden Service Full time $16Job DescriptionJob DescriptionIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Garden Center Merchandiser role often pairs...
-
Garden Center Merchandiser
4 days ago
Chesapeake, United States National Garden Service Part timeJob DescriptionJob DescriptionIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Garden Center Merchandiser role often pairs...
-
Customer Relations Representative
3 months ago
Chesapeake, United States Jenel Smith - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...
-
Overnight Call Center Specialists
2 weeks ago
Chesapeake, United States notifyMD Full timeJob DescriptionJob DescriptionnotifyMD is eagerly awaiting your application for our Full Time Overnight Positions!Call Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various...
-
Benefits Call Center Representative
3 months ago
Chesapeake, United States Conduent HR Services, LLC Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Benefits Call Center Representative
3 weeks ago
Chesapeake, Virginia, United States Conduent HR Services, LLC Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Customer Service Representative
2 months ago
Chesapeake, United States CMA CGM Full timeID: 542329 Location: Norfolk Va, US Customer Service Representative Led by Rodolphe Saad, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...
-
Receptionist - State Farm Agent Team Member
2 months ago
Chesapeake, United States Jenel Smith - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Revisit Agent/Inside Sales
4 weeks ago
Chesapeake, United States Mr. Rogers WindowsRenewal by Andersen Part time $16Job DescriptionJob DescriptionDo you enjoy talking with people?Are you looking for convenient Part Time hours?Do you want to be well paid for being conversational and persuasive?Then come join our team at Mr. Rogers Windows.We’re looking for an Inside Sales Agent to handle outbound calls in our Call Center.This isn’t customer service, rather it’s...
-
Account Associate
3 months ago
Chesapeake, United States Brett Pendergast - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Client Relations Specialist
2 weeks ago
Chesapeake, Virginia, United States Jenel Smith - State Farm Agent Full timePosition OverviewAre you enthusiastic about providing exceptional customer care? Do you have a knack for fostering connections and guiding individuals through insurance and financial services? If this resonates with you, consider a role as a Team Member with a State Farm independent contractor agent. State Farm agents focus on promoting State Farm's...