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Commercial P&C Account Manager, Mid-Large Lines

3 months ago

Pittsburgh, United States Liberty Insurance Agency Full time
Job DescriptionJob Description

We are seeking an experienced Commercial Lines Account Manager to join our team. The ideal candidate will have a strong background working with mid to large sized accounts.

Duties:

· Review and work activities daily.

· Handle all day-to-day client servicing including client coverage questions, changes to coverages or limits; contract review, etc.

· Maintain current client contact information as well as correct and current accord applications in accordance with department standards.

· Maintain expiration lists assuring appropriate EXDT Activities are entered to assure timely

review of all renewals.

· Maintain knowledge of current legal and social conditions, which may impact adequacy of policy coverage and limits.

· Review current policies and coverages for adequacy and/or sales opportunities.

· Interview client for changes in exposures, recommending coverage upgrades where appropriate

· Solicit referrals and x-dates from existing clients.

· Market and rewrite accounts under $5,000 in revenue when required or as directed by producer OR prepare for and work with marketing - including gathering updated information, updating applications, making carrier submissions, and proposing and binding when required.

· Prepare proposals for renewals including all required subjectivities of the quotation including any necessary agency billing, finance agreements, signature forms, etc.

· Participate in ongoing training with carriers on their internet websites.

· Check company issued policies for accuracy, informing company and client of errors and/or corrections.

· Document client files with all correspondence, discussions, emails, etc utilizing the appropriate

activity code as well as folder sub/folder selections for attachments.

· Delegate work as necessary according to CL workflows to Technical and Virtual assistants, and offer guidance and support for their development when appropriate.

· Perform other assignments as requested by producers or management.

Skills, Education, & Experience:

· Current PA Property & Casualty Insurance license required.

· High School Diploma or GED required; some college preferred.

· Minimum 5 years of licensed commercial lines account management experience required.

· Knowledge of commercial insurance carrier’s rating systems and underwriting guidelines. typical to the property & casualty industry.

· Knowledge of ISO and acord forms required.

· Prior experience with an agency management system, preferably Applied products.

· Proficient with Microsoft Products (Excel, Word, O365).

· Strong typing skills including speed and accuracy.

· Ability to multi-task efficiently and accurately.

· Professional yet friendly communication skills, both written and verbal.

· Organized and self-motivated.

· Ability to work individually and as part of a team.

Environment:

We currently operate on a hybrid schedule working from home Monday, Wednesday, Friday and in the office Tuesday and Thursday. Regular business hours are 8am-4:30pm with special summer hours of 8am-4pm. We have a generous holiday schedule, bonus program, peer to peer recognition program, multiple company events and educational opportunities available. Ranked as a Pittsburgh Post Gazette Top Workplace two years running.