Field Service Engineer
3 weeks ago
RESPONSIBILITIES:
Installing, aligning, and servicing lasers, resistance welders, and workstations with PLCs and motion control hardware and software
Making changes to PLC and motion control programs
Training customers in the use and maintenance of our products
Answering telephone inquiries regarding product operation, maintenance, and applications
Writing field visits and customer inquiry reports
Work with customers and other visitors on application development in-house
Other tasks and projects as assigned by the management of the company from time to time
EDUCATION, EXPERIENCE, & SKILLS:
4-year degree in engineering, materials, physics, chemistry, or related discipline.
Good customer interface, verbal, and written communications skills
Good practical electrical and mechanical troubleshooting knowledge
Logical analysis of technical problems, ability to understand problems as described by the customer
Proficient PC computer skills including Microsoft Office products
Lift and carry 50 pounds
Significant travel by air and car (over 75% of the time).
Coordinate work and appointments with headquarters. Take care of our customers.
Desirable
Manufacturing, laser, materials processing, and/or resistance welding background or experience
Ability to read, write, and speak Japanese.
REQUIREMENTS:
Experience in maintenance of industrial control equipment; preferredExceptionally computer literate
Computer programming experience; experience in industrial control equipment preferred
Experience in customer service or field engineering is a plus
Experience in motion control to include M and G codes; preferred
Ability to learn and read ladder logic.
Experience in training customers in the use of capital equipment; preferred.
Able to travel domestically and internationally on short notice
Valid US Passport required
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