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Office Floater 1st Shift

2 months ago


Clearwater, United States FrankCrum Staffing, Inc. Full time
Job DescriptionJob DescriptionJob Description: Office FloaterPosition SummaryThe Office Floater plays a crucial role in supporting general office functions and ensuring smooth daily operations within the customer service department. This role involves direct interaction with customers and sales personnel.Key Responsibilities
  • Office Support:
    • Answering and directing phone calls
    • Inputting sales orders accurately
    • Performing data entry, inventory management, and filing tasks
  • Customer Relations:
    • Communicating with customers to ensure products meet their requirements
    • Resolving technical issues professionally and promptly
  • General Office Duties:
    • Assisting with other tasks and assignments as needed to enhance office productivity
QualificationsEducation/Certifications
  • High School Diploma or GED required
Experience
  • 1-2 years of relevant experience in an office environment
Skills & Abilities
  • Self-Motivated: Able to identify, examine, and resolve issues independently while adhering to guidelines and procedures
  • Knowledge of Production Processes: Familiarity with raw materials, production processes, and quality control methods
  • Mechanical Aptitude: Understanding of office tools and machines (e.g., calculator, copier, fax machine, computer)
  • Computer Proficiency: Knowledge of Microsoft Office and Data-Pro applications
  • Communication Skills: Ability to read, interpret documents, and communicate effectively both in writing and verbally
  • Basic Math Skills: Proficiency in basic arithmetic
  • Active Listening: Paying full attention to others and engaging in constructive conversations
  • Time Management: Managing personal time to complete tasks efficiently
  • Customer Orientation: Strong focus on helping and satisfying customer needs
  • Instructing: Capability to teach others how to perform tasks when necessary
Core Competencies
  • Safety: Ensures a safe work environment for self and others
  • Teamwork: Promotes positive relationships and values team member diversity
  • Quality: Strives for accuracy and minimizes errors in work
  • Efficiency: Completes tasks on or ahead of schedule
  • Integrity: Earns trust by taking responsibility and being truthful
  • Innovation: Encourages new ideas and creative problem-solving
Physical Demands & Working Conditions
  • Physical Requirements: Must be able to lift and carry up to 25 lbs. Duties include sitting, standing, walking, crouching, and using hands and arms.
  • Working Conditions: Primarily office-based, operating a computer and standard office equipment.
  • Work Hours: 8-hour shifts; overtime may be required based on business needs.
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