Assistant Director of Food and Beverage

2 weeks ago

Beverly Hills, United States Maybourne Beverly Hills Hotel Full time
Job DescriptionJob Description

Assistant Director of Food and Beverage

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

At the Maybourne Beverly Hills the Assistant Director of Food & Beverage is responsible for assuring 5 Star service is provided at all F&B Outlets to include restaurants, bars, and in room dining while maintaining adherence to budgeted payroll and overhead cost. You would be responsible for continually working towards improving service and sales revenues in all areas to meet or exceed budget.

Roles and Responsibilities

Job duties include; although are not limited to:

  1. Oversee the daily operations of all food and beverage outlets, maintaining the highest standards of service and quality.
  2. Collaborate with culinary and service teams to ensure seamless and memorable dining experiences.
  3. Foster a culture of guest-centric service, ensuring that every guest receives personalized and exceptionals service.
  4. Address guest feedback promptly and implement improvements to enhance overall satisfaction.
  5. Lead, mentor and inspire a dedicated team, promoting a culture of excellence and professional development.
  6. Conduct regular training sessions to ensure colleagues are well-versed in-service standards and product knowledge.
  7. Assist in budget development and financial planning for the food and beverage department.
  8. Implement cost-control measures while maintaining the highest quality of ingredients and service.
  9. Recruits, interviews, hires, and trains new colleagues in the division.
  10. Provides constructive and timely performance evaluations.
  11. Handles discipline and termination of employees in accordance with company policy.
  12. Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department and participate in the preparation of the annual hotel budget.
  13. Assist in preparing local and national sales/marketing programs for food and beverage.
  14. Develop short-term and long-term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.
  15. Maintain inventory control procedures.
  16. Increase the level of guest satisfaction by delivery of an improved product through colleague development, job-specific training, and quality of product.
  17. Manage in compliance with established company policies and procedures and in compliance with local, state, and federal laws and regulations.
  18. Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.
  19. Guide and inspire exceptional team performance and mentor managers, supervisors, and team members in the Food & Beverage Division
  20. Build team capability, knowledge, and resources to meet short- and long-term business objectives.
  21. Manage operational coverage, workload, and resource distribution within and across teams
  22. Oversee the efforts to ensure service standards are consistently met and exceeded.
  23. Enhance services and standards for the Food & Beverage Division
  24. Accountability for P&L in the Food & Beverage Division
  25. Anticipate future guest trends and align services offered in the Food & Beverage Division
  26. Develop innovative solutions to enhance communication of guest and service information.
  27. Must have knowledge of F&B preparation techniques, health department rules, and regulations, liquor laws, and regulations.

QUALIFICATIONS:

  1. Bachelor’s degree in hospitality management, Culinary Arts, Business Administration, or a related field preferred.
  2. Proven experience (3-5+ years) in a senior level F&B role with a luxury hotel brand.
  3. Proven leadership skills with the ability to inspire and motivate teams to achieve exceptional results.
  4. Excellent communication, interpersonal, and negotiation skills.
  5. Solid understanding of financial management, budgeting, and cost control principles.
  6. Creative thinking and a passion for culinary innovation.
  7. Knowledge of local and international food and beverage trends.
  8. Familiarity with POS systems (Micros Symphony), inventory management, and Microsoft Office Suite.
  9. Proven knowledge of California Labor Law, expert with implementation of Tip systems, knowledge with Evention preferred.
  10. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  11. ServSafe certification or equivalent food safety training is preferred.

PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of standing.
  • Must be able to lift 15 pounds at times.
  • Physically able to walk and sit for extended periods of time

How you Demonstrate your Talent

The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.

  1. Go the EXTRA mile in our efforts
  2. Be RESPECTFUL to our guests and colleagues
  3. Deliver service in a CARING fashion
  4. Be OUTSTANDING
  5. Express your own personality – Create your LEGACY
  6. Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

COMPANY BENEFITS:

  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off

  • Paid Sick Leave
  • Employee Assistance Program
  • Parking
  • Employee Recognition Programs
  • Colleague meals
  • Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*

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