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Assistant Property Manager
2 months ago
POSITION: Assistant Manager
REPORTS TO: Property Manager
The purpose of this job description is to communicate the responsibilities and duties associated with the position of Assistant Manager. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.
Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.
It is imperative that you review closely these duties, skills, and physical requirements and that you understand you are verifying that you can perform all the duties, have the skills and possess the physical abilities necessary to perform the job as described.
DUTIES AND RESPONSIBILITIES
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
INCOME COLLECTION
• Maintains accurate resident records. Updates on a daily basis all rents, deposits, and application fees received by residents and applicants. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
• Deposits all monies prior to bank close each day.
RESIDENT RELATIONS
• Maintains a positive customer relations attitude.
• Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff. Will also inspect move-ins, move-outs, and vacancies when requested.
• Delegates inspection or inspects with residents all move-in/move-outs.
MARKETING
• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Greets prospective clients, shows the property, and performs leasing duties as needed.
• Answers and handles incoming phone calls from prospective new residents, current residents,
vendors/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to the manager for
marketing property and improving resident satisfaction.
• Conducts outreach marketing weekly or as assigned by the Manager.
ADMINISTRATIVE
• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides
information to the manager.
• Organizes and files all applicable reports, leases, and paperwork.
• Process move-ins and move-outs.
• Process all security deposit move-out reports.
• Accepts service requests from residents and routes to maintenance for prompt processing.
• Conducts service follow-up with residents when work is completed.
TRAINING
• Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be
paid for anyone with past due Grace Hill courses.
GENERAL
• Performs any additional duties assigned by the manager or property supervisor.
QUALIFICATIONS
The position requires at least 1-year experience in property management. Must have basic computer knowledge. DOE
- Work Hours: 40 hours per week for full-time employees with a flexible workweek that may include holidays or weekends.
SunRidge Management Group is an equal opportunity employer and a drug-free workplace that has been in business for over 30 years.
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