Host

2 weeks ago


Green Bay, United States Republic Chophouse Full time
Job DescriptionJob Description
Host
We are looking for a customer-focused Host to join our team You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities:
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Inform guests of who will be serving them to ensure a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
  • Alert service staff of any reservation notes such as a celebration, food allergy, etc.
  • Assist in bussing and cleaning of glassware during downtime
  • Help all guests with any current or upcoming reservation needs
  • Answer the phone in compliance to Republic Chophouse Handbook
Qualifications:
  • Previous restaurant hosting or serving experience preferred
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)
  • Exceptional grooming habits
  • Able to work in a standing position for long periods of time
Complete our short application today


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