Lead Recovery Coordinator

Job DescriptionJob Description

Job Title

Lead Recovery Coordinator

Reports to

PSR Supervisor

FLSA / WAGE

$23.71-25.13 USD Hourly

Original Date:

June 2011

Revised:

May 2024

JOB SUMMARY

The Psychosocial Rehabilitation (PSR) Program at Park Center builds community in east Nashville with adults diagnosed with mental Illnesses. All PSR staff share in assisting members to live vocationally productive and socially satisfying lives. The program participants are perceived as “members” rather than “clients” or “patients”, and they work to maintain an informal setting to reduce the psychological distance between staff and members. Staff encourage members to assume productive roles both within the psychosocial clubhouse facility, and in the broader community. Coordinators provide members support through working to maintain a flexible, varied program of vocational, educational, and recreational activities. They are actively involved with the development of supported employment pathways and placements in the community and actively involved with their sustainability.

The Lead Recovery Coordinator aids in support and training to Recovery Coaches in the PSR program. Oversees scheduling of the programs activities and groups, orients new members, leads groups, and works with a small caseload of no more than 10 members. Assists with transportation scheduling and reconciliation of new and existing members to ensure program attendance. Fills in for staff and supervisor with they are absent providing coverage needed.

ESSENTIAL FUNCTIONS

Assists PCS Supervisor and Recovery Coaches

1. Meets with new staff to assist them in learning the electronic database, and provides ongoing assistance as required.
2. Trains staff in Park Center’s philosophy and systems, in collaboration with the PSR Supervisor
3. Fills in for staff or supervisor as needed.
4. Assists with arranging transportation of members to and from the program.
5. Assists Recovery Coaches with members who may need specialized assistance or referral to outside agencies.

Assists with program planning and development

1. Meets with staff members on a regular basis to create the monthly schedule and tweak it as necessary.
2. Provides guidance to staff on the development of specific groups and activities

Oversees orientation with new members.

1. Meets with orientation members and ensures that they have signed all necessary documentation.
2. Works with supervisor to ensure that transportation is scheduled.
3. Checks in with orientation members for their first week and informs supervisor if the member does not attend.
4. Notifies the PSR Supervisor of any new admissions to PSR programs on the day of orientation.

Works with members to design and implement a plan for their recovery and progress.

1. Maintains a small caseload of no more than 10 members.
2. Meets with members assigned to the recovery team, assisting them in identifying recovery tracks, goals, and objectives to meet their goals.
3. Works collaboratively with each member on the team to develop a daily schedule as reflected on the daily schedule cards.
4. Meets with assigned members as a group minimally two times a day – in a goal discussion group in the morning and a wrap-up meeting in the afternoon. May also meet with members throughout the day.
5. Touches base with members throughout each day encouraging them to attend the activities/groups they signed up for, and to ensuring that their day is progressing well.
6. Calls assigned members who are not attending at least weekly.

Develops and leads groups and activities that are recovery-based.

1. Leads groups each week as assigned.
2. Maintains attendance sheets for the group daily.
3. Develops a syllabus/binder for groups.

Completes all required documentation.

1. Completes all group and activity notes according to policy.
2. Works with members to complete recovery plans every three months.
3. Maintains all documentation as required.
4. Ensures that all information in the member record is signed as required, of high quality, and is clearly understood by members, other staff, and monitoring sources.

Values cultural competence and diversity

1. Collaborates with all staff, members, and the community to gain the perspectives of others having diverse options, abilities, values, beliefs, perspectives, and ethnic or cultural background.
2. Takes deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc..

Other duties

1. Acts as a liaison between transportation carriers and Park Center
2. Ensures daily attendance is recorded accurately.
3. Meets with referral sources as needed.
4. Attends all required meetings.
5. Participates on agency-wide committees.
6. Completes all required training.
7. Maintains confidentiality and works in a professional manner.

SKILLS AND QUALIFICATIONS

• Bachelor’s Degree from an accredited college in social work, sociology, or another related field.
• Three (3) years minimum of experience in a mental health or social service setting. Requires an experienced practitioner with intermediate to advanced clinical skills.
• Demonstrates flexibility and teamwork in the delivery of services.
• Possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication.
• Demonstrate professionalism in communication, empathy, attendance, attention to accuracy and follow through, teamwork, and punctuality.
• Team player with an ability to communicate effectively with members and staff.
• Eager to learn.
• Committed to customer service.
• Ability to receive constructive feedback and incorporate feedback into practice.
• Demonstrate commitment to the organization’s mission and values.
• Demonstrates high standards of professional and ethical behavior.
• Must have a valid drivers’ license.
• Must be able to show proof of personal automobile insurance.
• Must be insurable under Park Center's automobile insurance.

WORKING CONDITIONS

• Works in an office setting with limited remote work options. Attends community outings with members. This position requires evening, weekend, and holiday work.
• Work will also take place in an industrial kitchen, where you'll be exposed to heat, noise, and occasional humidity. Safety gear such as gloves, protective eyewear, or aprons may be necessary depending on the task.
• Please note that reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. It's important to us that our employees work in safe, respectful conditions, and we adhere to all applicable health and safety regulations.

PHYSICAL DEMANDS

• The position requires frequent physical activity including standing, walking, bending, and kneeling. You may be required to lift or move heavy objects up to 30 lbs. occasionally.
• Manual dexterity is necessary for certain tasks, such as food preparation in the kitchen. Part of the job may be performed in an outdoor setting where exposure to various weather conditions should be expected. This can include tasks such as landscaping or maintenance duties.
• Please note that reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. It's important to us that our employees work in safe, respectful conditions, and we adhere to all applicable health and safety regulations.

DIRECT REPORTS

None

SCHEDULE

This position is a Monday-Friday full time position of 37.5 hours weekly. There are three (3) available schedules to work:

• 7:30am-3:30pm
• 8am-4pm
• 8:30am-4:30pm

WORK LOCATION

The PSR Day Program is located out of our 948 Woodland Street location in Nashville, TN.

BENEFITS

• Health insurance

• Dental insurance

• Vision insurance

• Short Term and Long Term Disability insurance

• Employee discounts

• Life insurance

• Paid time off

• Retirement plan

• Health Savings Account

• Dependent Care Flexible Spending Account

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