Individual Giving Manager

At SOS Illinois we are committed to keeping brothers and sisters in foster care together by providing safe, stable, and loving homes. We do this by offering an innovative approach to traditional foster care. Our model of care provides a private, single-family home, access to a community center, and support from professionally trained Foster Parents and staff. With this, the children we serve benefit from the stability of remaining with their siblings as well as the support of neighboring SOS Illinois Foster Parents and the entire community.

· Work for an impactful organization with a purpose

· Corporate culture that supports diversity, equity, and inclusion

· Hybrid/flexible work options to help balance work and life

· PTO (paid time off in the form of personal days, sick time, vacation days, and paid company holidays

· Bonus Plan for Child Welfare Specialists

· Employee Referral Bonuses

Employee Well-Being Benefits

· Competitive Healthcare plans through BCBS for you and your dependents (eligible the first of the following month after 30 of FT employment)

· Vision/Dental/Life Insurance offerings

· Flexible PTO

· Access to an Employee Assistance Program (EAP)

· 403b Retirement Savings Plan (nonprofit version of 401K). Able to contribute immediately upon full-time employment. In addition, the organization will contribute 4% to your savings plan after 12 months of full-time employment regardless if you are contributing.

· Part of the federal student loan forgiveness program

· Access to financial advisors and financial education tools

· Tuition reimbursement options

· Opportunities for further education as well as time to attend trainings/workshops/etc. for personal/professional development

The Role:

The Individual Giving Manager is responsible for directing SOS Children’s Villages Illinois (SOS Illinois) individual giving program, with a personal portfolio focused on donors up to $10K level. Responsibilities of this role include planning individual giving campaigns, serving as writer and communications strategist for individual donor-facing communications, supporting donor events with the advancement team, and supporting overall department operations to ensure effective use of data in driving individual giving strategy.

Responsibilities:

• Builds and manages a personal portfolio of 75-100 donors and prospects qualified to make individual gifts to support SOS Illinois' annual and long-term needs, including researching potential new donors and best outreach strategies for engagement.
• Creates and implement a customized individual giving growth plan and program for SOS Illinois to include direct mail, digital giving, and other individual donor pipeline building activities with a goal of creating a robust pool of individual donor prospects.
• Develops and implements comprehensive fundraising strategies to increase the organization’s philanthropic support from individuals through innovative ideas, effective implementation, and analysis of impact; i.e., SOS Illinois’ “Dream Maker” fund program.
• Sources new donors and cultivates authentic and genuine relationships with them to allow them to accomplish their philanthropic goals through a best-in-class donor relations experience with SOS Illinois
• Assesses potential donors for value alignment with SOS Illinois, researching and developing cultivation strategies.
• Creates specific plans, strategies and tactics for donor acquisition, cultivation, solicitation, and stewardship throughout the year along with the Chief Advancement Officer.
• Acts as project manager to track fundraising portfolio management activities in Raiser’s Edge and provide monthly analytic reporting.
• Partners with the marketing/communications and events staff to plan for direct donor communications via newsletters and social media, and other messaging strategies.
• Manages and drives execution of the individual giving stewardship program, from standard acknowledgement letters to high-touch activities that acknowledge extraordinary giving.
• Plans and executes a variety of donor events, including open house, village events, and annual events
• Helps interpret giving motivations and guidelines for individual donors (stated and otherwise) and proactively engage colleagues across the organization for information collecting.
• Provides administrative and clerical support to Advancement team, including data entry/manipulation and communications via telephone and email.

• Coordinates and executes the acknowledgement and receipt process. Enter donations received by phone, mail, or online and prepare acknowledgement letters and other correspondence on a daily basis.
• Produces daily batches/reports to submit fundraising revenue to Finance Dept.

• Assists with the preparation of solicitation kits, meeting agenda materials, conference calls, logistical arrangements and minutes for committee meetings.

• Coordinates elements of the annual giving program including pulling mailing lists, monitoring online giving process, email solicitations, recurring giving club, and analyzing data and segments.
• Works with vendors as appropriate for direct mailing, online giving, online events, etc.
• Produces letters and envelopes for mass mailings including solicitations and event mailing lists.
• Produces electronic mailing lists using queries in Raiser’s Edge and email solicitations using Blackbaud’s Online Express email tool.
• Works with Advancement teams to track events, guests, donations, ticket sales, in-kind donors, etc., in addition to ensure proper acknowledgments are sent.

• Performs other duties as assigned.

Qualifications:

1. Commitment to SOS Children’s Villages Illinois philosophy and mission.
2. Bachelor’s degree required and three-four years’ experience working in a non-profit fundraising office preferred in administrative and database management, or equivalent combination of experience and education may be considered.
3. Experience in Raiser's Edge required.
4. Demonstrated organizational and communication skills.
5. Excellent skill and understanding of computer and constituent software required.
6. Ability to work independently and within a team environment.
7. Willingness and ability to travel and to work nights and weekends, as required.
8. Ability to work cooperatively to achieve common goals; support cooperation, collaboration and the sharing of information while providing the best quality product available and continuously upgrade standards to maintain quality, in all areas of responsibility.
9. Understanding of volunteer and relationship management.
10. Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
11. Ability to listen carefully to and understand constituents’ needs, both internally and externally, and proactively respond to those needs in a consistent and timely manner.
12. Ability to work in a team environment.
13. Organizational and computer skills including proficiency in Microsoft Office suite.
14. Excellent written and verbal communication skills.
15. Ability to exercise discretion and independent judgment.
16. Ability to handle sensitive and confidential materials with integrity.
17. Reliable, punctual, and able to manage multiple tasks.
18. Ability to provide required DCFS Medical Report/TB test.
19. Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.
20. Sensitivity to the cultural and socioeconomic characteristics of clients and staff.
21. Ability to relate to the Agency staff and to the public in a courteous and professional manner.
22. Ability to work in an alcohol, tobacco, drug, and firearm-free environment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to talk and hear
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
• Occasionally lift and/or move up to 20-25 pounds
• Fine hand manipulation (keyboarding)
• At times, may require more than 40 hours per week to perform the essential duties of the position

ADA DISCLAIMER/STATEMENT: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Position responsibilities are intended to describe those functions that are essential to the performance of this job. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

SOS CHILDREN’S VILLAGE is an equal opportunity employer. Employment, assignment, and promotion practices are carried out in accordance with all applicable laws, rules, regulations and orders without regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry.