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Service Engineer

1 month ago

Ridgeland, United States MY HR Full time
Job DescriptionJob DescriptionService Engineer - PCRF

JOB DESCRIPTION

Overview

The Services Engineer, PCRF support all aspects of the environment (hardware, OS, application) and provides system administration, operational support, problem resolution, hardware and software installations and upgrades as required.

Responsibilities

Provide Applications and system health and performance monitoring, including responding to position issues.

Document standards, operating and technical procedures for the system(s) and acts as technical resource to technical support group and Network Operation group to diagnose, remediate and correlate system problems.

Resolve problems, determine root cause, and delivery known solutions with a high level of satisfaction.

Perform additional duties as assigned

Qualifications

Services Engineer I, PCRF

REQUIRED

  • Bachelor's Degree in Computer Science or equivalent experience required.
  • At least 2 years of professional experience in a production supported Linux environment required.
  • Experience in scripting, shell, Pearl, python or equivalent from an automation and monitoring standpoint required.
  • At least 2 years of relevant work experience in IP or Wireless telecommunications required.
  • In-depth working knowledge of network protocol analyzers such as Wireshark.
  • Knowledge of Virtualized Platform/Cloud Native.

PREFERRED

  • Experience with 3GPP Policy control (PCEF, PCRF) and VMWare virtualization is preferred.
  • In-depth understanding of LTE, IMS/VoLTE and their respective call flows, this includes Diameter and Radius is preferred.
  • RedHat Linux experience is preferred.

Services Engineer II, PCRF

o REQUIRED

  • Bachelor's Degree in Computer Science or equivalent experience required.
  • At least 5 years of professional experience in a production supported Linux environment required.
  • Experience in scripting, shell, Pearl, python or equivalent from an automation and monitoring standpoint required.
  • At least 5 years of relevant work experience in IP or Wireless telecommunications required.
  • High proficient with communications and data network protocols, parameters, and interfaces:S11,Gn,Gi,Gx,Gy, RX.
  • Expert level knowledge of Policy and Control Charging Functions.
  • In-depth working knowledge of network protocol analyzers such as Wireshark.
  • Knowledge of Virtualized Platform/Cloud Native.
PREFERRED
  • Experience with 3GPP Policy control (PCEF, PCRF) and VMWare virtualization is preferred.
  • In-depth understanding of LTE, IMS/VoLTE and their respective call flows, this includes Diameter and Radius is preferred.
  • RedHat Linux experience is prefer.

About MY HR:
MY HR is an award-winning, woman and minority-owned firm based in Atlanta. We specialize in providing full-service professional HR services, and are proud to be an equal opportunity employer. With a commitment to excellence and a focus on diversity, we strive to help businesses of all sizes achieve their human resources goals. Follow us for more info: www.myhrmgmt.com
linkedin.com/company/my-hr/
facebook.com/myhrsupplier
instagram.com/myhrmanagement/

MY HR is an award-winning Full-Service Professional Human Resources Consulting firm offering Staff Augmentation, Project and SOW staffing, Permanent Placement, Recruitment Process Outsourcing (RPO), Payroll Services, and full range HR Services including compliance, training, and workforce development. With our personal touch, we help small to mid-sized companies as well as Fortune 500 companies grow and strengthen in the HR area by providing customized HR solutions.

Check out our website: myhrmgmt.com

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