BDC Customer Care Specialist

4 months ago

Rocklin, United States Audi Rocklin Full time
Job DescriptionJob Description

Job Summary: We are looking for a BDC Customer Care Specialist to join our growing team The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings.

Benefits

  • Group Health Plan
  • Paid Holidays
  • Sick and Vacation Time 
  • 401k Plan
  • Employee Discounts
  • Voluntary Insurance
  • Employee Assistance Program
  • Flexible Spending Account Plan
  • Collaborate Team Environment
  • Career Progression and Advancement

Responsibilities

  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
  • Work closely with the Service Manager and other sales/service personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Complete phone calls as assigned by the Service Manager
  • Act as a member of the Service team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
  • Stay informed about new products, features, accessories, etc., and their benefits to customers
  • Attend product and sales training as requested 
  • Maintain a professional appearance

Qualifications

  • High school diploma or general education degree (GED)
  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
  • Clean driving record & valid driver’s license

About Us: Euromotors Auto Group has been in the automotive industry for 60+ years. We are proud to serve the Northern California Area with brands that are nothing but the best. We pride ourselves on making the buying and ownership experience simple and fun at the same time. We have a strong commitment to serving the community and pledge to provide outstanding service with transparency and respect to all. Our employees are members of the family who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Northern California. If you are looking for a rewarding career, we would like to meet you and discuss the endless possibilities.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • BDC Customer Care Specialist

    3 months ago

    Rocklin, United States Audi Rocklin Full time

    Job Summary: We are looking for a BDC Customer Care Specialist to join our growing team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings. BenefitsGroup Health Plan Paid Holidays Sick and Vacation Time 401k Plan Employee Discounts Voluntary...

  • BDC Client Relations Specialist

    3 weeks ago

    Rocklin, California, United States Audi Rocklin Full time

    Position Summary: We are in search of a BDC Customer Care Specialist to enhance our vibrant workforce. The successful applicant will demonstrate outstanding communication abilities and a knack for effectively educating clients about our offerings and features.Benefits Offered:Comprehensive Health Insurance PlanPaid Time Off for HolidaysGenerous Sick Leave...

  • Customer Service Specialist

    3 weeks ago

    Rocklin, California, United States Insight Global Full time

    Job OverviewPosition: Customer Service SpecialistLocation: Rocklin, CACompensation: $20.80/hr - $22.24/hr (commission available) Essential Qualifications:1-2 years of experience in customer service within a dynamic environment.At least 1 year of recent experience in sales.Demonstrated success in upselling products or services.Strong computer proficiency (MS...

  • Canine Care Specialist

    2 weeks ago

    Rocklin, California, United States Play All Day LLC Full time

    About the RoleWe are seeking a highly motivated and animal-loving individual to join our team as a Canine Care Specialist at Play All Day LLC. As a key member of our team, you will be responsible for ensuring the health, safety, and welfare of our furry friends in a fun and clean environment.Key ResponsibilitiesProvide exceptional care and attention to our...

  • Medication Care Specialist

    2 weeks ago

    Rocklin, California, United States Sunrise Senior Living Full time

    Job Summary:Sunrise Senior Living is seeking a highly skilled and compassionate Medication Care Specialist to join our team. As a Medication Care Specialist, you will play a vital role in ensuring the highest quality of care for our residents by administering medications and treatments in a safe and organized manner.Responsibilities:Administer medications...

  • Medication Care Specialist

    1 week ago

    Rocklin, California, United States Sunrise Senior Living Full time

    Job Summary:Sunrise Senior Living is seeking a highly skilled and compassionate Medication Care Specialist to join our team. As a Medication Care Specialist, you will play a vital role in ensuring the highest quality of care for our residents by administering medications and treatments in a safe and organized manner.Responsibilities:Administer medications...

  • Customer Service Operations Specialist

    1 day ago

    Rocklin, California, United States Motion Recruitment Full time

    Customer Support Analyst Job DescriptionOur client, a global retail company, is seeking a skilled Customer Support Analyst to join their team remotely in Rocklin, CA. As a remote employee, you will work closely with the management team to establish effective processes, solve complex problems, and meet the evolving needs of the business.Key...

  • Customer Service Sales Specialist

    3 weeks ago

    rocklin, United States Insight Global Full time

    We are seeking to hire a customer service representative to sit in their Rocklin call center. This representative will be responsible for answering inbound calls to resolve client questions and concerns. This person will need to be technically capable as they will be operating on a dual monitor set up and documenting client conversations in a CRM. This...

  • Customer Service Sales Specialist

    4 weeks ago

    Rocklin, United States Insight Global Full time

    We are seeking to hire a customer service representative to sit in their Rocklin call center. This representative will be responsible for answering inbound calls to resolve client questions and concerns. This person will need to be technically capable as they will be operating on a dual monitor set up and documenting client conversations in a CRM. This...

  • Customer Service Sales Specialist

    4 weeks ago

    Rocklin, United States Insight Global Full time

    We are seeking to hire a customer service representative to sit in their Rocklin call center. This representative will be responsible for answering inbound calls to resolve client questions and concerns. This person will need to be technically capable as they will be operating on a dual monitor set up and documenting client conversations in a CRM. This...

  • Customer Service Sales Specialist

    2 weeks ago

    rocklin, United States Insight Global Full time

    We are seeking to hire a customer service representative to sit in their Hillsboro call center. This representative will be responsible for answering inbound calls to resolve client questions and concerns. This person will need to be technically capable as they will be operating on a dual monitor set up and documenting client conversations in a CRM. This...

  • Customer Service Sales Specialist

    2 weeks ago

    Rocklin, United States Insight Global Full time

    We are seeking to hire a customer service representative to sit in their Hillsboro call center. This representative will be responsible for answering inbound calls to resolve client questions and concerns. This person will need to be technically capable as they will be operating on a dual monitor set up and documenting client conversations in a CRM. This...

  • Canine Care Specialist

    2 weeks ago

    Rocklin, California, United States Play All Day LLC Full time

    About the RoleWe are seeking a highly motivated and animal-loving individual to join our team as a Canine Coach at Play All Day LLC. As a key member of our team, you will be responsible for creating a safe and fun environment for our furry friends in the playroom.Key ResponsibilitiesLead the playroom and ensure a safe and enjoyable experience for dogsDevelop...

  • Canine Care Specialist

    1 week ago

    Rocklin, California, United States Play All Day LLC Full time

    About the RoleWe are seeking a highly motivated and animal-loving individual to join our team as a Canine Coach at Play All Day LLC. As a key member of our team, you will be responsible for creating a safe and fun environment for our furry friends in the playroom.Key ResponsibilitiesLead the playroom and ensure a safe and enjoyable experience for all...

  • Client Support Specialist

    3 weeks ago

    Rocklin, California, United States Insight Global Full time

    Job OverviewWe are seeking dedicated individuals to join our team as Client Support Specialists. This role is essential in providing exceptional service to our clients and ensuring their inquiries are addressed effectively.Key Responsibilities:The Client Support Specialist will:Handle incoming client calls, providing solutions to their questions and...

  • Service Specialist

    3 months ago

    Rocklin, United States Save Mart Full time

    ABOUT US The Save Mart Companies is one of the largest food retailers in California and Nevada.It is home to several well-known brands in food retailing.You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx.We also have 3 distribution centers and our SMART Transportation trucking firm to transport dry groceries, frozen...

  • Automotive Brake and Suspension Specialist

    1 week ago

    Rocklin, California, United States Les Schwab Tire Centers Full time

    Position Overview Automotive Brake and Suspension Specialist The Automotive Brake and Suspension Specialist plays a crucial role in the maintenance and installation of brake systems, alignment, and suspension components. This position emphasizes delivering exceptional customer service while adhering to company standards and ethical guidelines. Key...

  • Automotive Brake and Suspension Specialist

    4 weeks ago

    Rocklin, California, United States Les Schwab Tire Centers Full time

    Job Overview Automotive Brake and Suspension Specialist The Automotive Brake and Suspension Specialist plays a crucial role in the maintenance and installation of brake systems, alignment, and suspension components. This position emphasizes exceptional customer interaction and adherence to company standards and ethical guidelines. Key...

  • Service Specialist

    4 months ago

    Rocklin, United States Save Mart Full time

    ABOUT US The Save Mart Companies is one of the largest food retailers in California and Nevada.It is home to several well-known brands in food retailing.You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx.We also have 3 distribution centers and our SMART Transportation trucking firm to transport dry groceries, frozen...

  • Brake and Suspension Specialist

    2 weeks ago

    Rocklin, California, United States Les Schwab Tire Centers Full time

    Job SummaryLes Schwab Tire Centers is seeking a skilled Brake and Suspension Specialist to join our team. As a Brake and Suspension Specialist, you will be responsible for the service and installation of brake, alignment, and suspension system parts and components, providing excellent customer service and completing work according to company policies and...