Data Analyst

1 month ago


King of Prussia, United States Worldwide Insurance Services Full time
Job DescriptionJob Description

Summary: The Data Analyst is responsible to support the analysis of data, business processes, technologies, and new capabilities for Operations and other cross-functional opportunities.

Responsibilities:

  • Analyze/document workflows, make recommendations for enhancements and support the implementation and measurement of new processes.
  • Collect and analyze data to validate and support informed business decisions.
  • Support the development of productivity and capacity planning models to inform staffing and facilitate the development of performance scorecards for all associates.
  • Assist in the development of business requirements for key projects and collaborate with cross functional partners on assessment and implementation of projects.
  • Assists business leaders in developing tactical and strategic programs to support business unit’s goals.
  • Prepare routine reporting including analysis of performance data, trending, and recommendation of report adjustments as needed.
  • Analyze discrepancies in service performance and make recommendations for updates.
  • Proactively assists with the identification of training and development opportunities.
  • Coordinate the collection and aggregation of contents and business case and executive presentation in support of various meeting venues (OPS Meetings/Executive Team Meetings/Strategic Planning sessions).
  • Apply creative designs and layouts to convey a complete and cohesive flow of information.
  • Create speaking notes to support the contents on the slides.
  • Other duties as assigned.

Requirements:

  • Bachelor’s degree required.
  • 1-2 years business process experience preferred.
  • Critical thinking skills and proficiency in data analysis.
  • Superior Microsoft Office Desktop skills.
  • Strong visualization skills to translate and to simplify complex ideas/concepts into presentations.
  • Strong verbal and written communications skills.
  • Highly collaborative work style with demonstrated leadership skills in a group setting.
  • Schedule flexibility will be necessary to support the multi-tasking and dynamic environment.
  • Employee is required to have at minimum an internet speed of 75 Mbps (standard high-speed internet access).

Working Conditions:

  • Flexibility to work in an office and/or at-home, remote office environment.
  • Schedule flexibility is occasionally necessary in this position. Individual may be required to attend key business/departmental meetings and/or perform certain business critical job functions outside of normal working hours.
  • Physical Demands: Must be able to communicate internally and externally through receiving and responding to auditory and visual methods.

Internal Pay Grade: 9

The starting pay for this role is $57,411 to $73,199 based on skill level and experience in a similar role.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.



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