Here’s what you’ll be apart of

We are seeking a lead online grocery shopper to join our team. As a lead online grocery shopper, you will offer advice and guidance on products, prepare curb side pick-up orders, and assist with customer queries. You should demonstrate excellent communication skills and strive to exceed customer expectations. To be successful as a lead online grocery shopper, you should be resourceful, energetic, and pay attention to detail. Outstanding Lead Online Grocery Shoppers add value to the customer experience and work to resolve any issues that they might have.

What You'll Do

• Ensuring that orders are accurately selected, scanned, and packed for pick-up and/or delivery.
• Providing outstanding service through all touchpoints of the customer experience.
• Guiding customers on comparable substitutes for discontinued or unavailable products.
• Responding promptly and effectively to customers' feedback, suggestions, and complaints.
• Reporting issues and inventory availability to Store Management and E-commerce Coordinator.
• Engaging with customers and ensuring any special requests and instructions are followed.
• Working to enhance and confirm the accuracy of product pricing and information.
• Collaborating with store departments to ensure efficient service delivery.
• Perform other duties as assigned.

Benefits and Perks

• Competitive wage, Paid weekly
• Medical, Dental, Vision, and Prescription Drugs
• Life insurance and long-term disability insurance
• Paid vacation, holiday pay and paid sick days
• Retirement plan (Pension or 401(k) plus Company Match)
• Educational scholarship
• Gym membership discount
• Phone service discounts
• Employee assistance program
• Employee discount

You’ll also need…

• You must be at least 18+ years of age or older
• Complete a pre-employment background check

Physical Requirements

• Prolonged periods standing and walking.
• Must be able to lift up to 40 pounds at times.

Who are we? Meet Rosauers Supermarkets

At Rosauers Supermarkets, we pride ourselves on being a good corporate citizen and a community partner. We take care of each other so that we can provide excellent service to our customers. If you’re looking for a career where you can advance, you’re in the right place.

Ready to apply?

Show us that you’re the person we need by submitting your application. We can’t wait to learn more about you and the qualities you can bring to our team

Not for you? Here’s our other opportunities:

www.rosauers.com/join-our-team

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.