Automotive Service Manager

4 weeks ago


Avoca, United States Olesen Auto Center Full time
Job DescriptionJob Description

Automotive Service Manager Job Description

  • Oversee operations in an auto service unit to ensure compliance with quality standards
  • Contact clients and convince them to bring vehicles to their unit for repairs
  • Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
  • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
  • Conduct price negotiations with clients to reach a favorable bargain for both management and client
  • Maintain accurate record of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure availability of required vehicle parts
  • Ensure automotive service staff comply with environmental laws and regulations
  • Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
  • Evaluate the performance of automotive service staff to acknowledge efficent employees and guide underperforming ones
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up customers to obtain feedback and ensure they are satisfied with received service
  • Attending workshops and studying relevant publications to stay up to date with developments in the automotive service industry.

Automotive Service Manager Resume Preparation

  • Communication Skill: Automotive service managers can effectively interact with clients to identify their requirements and facilitate processes to meet customers' needs
  • Technical Skill: Automotive service managers are well versed in conducting vehicle inspections to identify faults and initiate repairs
  • Leadership Skill: Automotive service managers can coordinate and direct the activities of an auto repairs unit to ensure efficient working operations.


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