Systems Analyst
3 days ago
We are seeking a highly experienced Systems Analyst to join our team for an exciting hybrid position in Austin, Texas. This role involves working on enterprise applications/software development with a focus on RSA Archer or similar modular enterprise web applications.
Job Title: Systems Analyst (Hybrid )
Location: Austin, TX
Job Description
As a Systems Analyst, you will:
- Understand business objectives and problems, identify alternative solutions, and perform cost/benefit analysis of alternatives.
- Analyze user requirements, procedures, and problems to automate processing or improve existing computer systems.
- Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
- Review computer system capabilities, specifications, and scheduling limitations to determine if requested program changes are possible.
- Perform moderate to advanced administrative support tasks on the enterprise RSA Archer instance, including system maintenance, enhancements, and support tasks.
- Follow established change management guidelines to document requirements, plan implementation, obtain approval, and execute planned changes.
- Work with cybersecurity staff and leadership to identify areas for improvement, recommend solutions, and maintain the platform to support security objectives.
- Monitor support requests, document requirements, and ensure quality customer support.
Job Functions
- Maintain and enhance the enterprise RSA Archer instance.
- Follow change management processes to document, plan, and execute changes.
- Collaborate with cybersecurity staff to improve the platform.
- Monitor and respond to support requests.
- Manage enterprise web applications.
- Work in a team environment with various levels of experience and expertise.
- Prioritize tasks effectively in the presence of competing priorities and limited resources.
Skills and Qualifications
- Minimum Requirements:
- 8 years of IT experience and/or enterprise information system administration.
- 8 years of experience working with relational database web applications.
- 4 years of experience with RSA Archer or similar GRC platform administration.
- 4 years of experience following ITIL or similar change management processes.
- Experience with cybersecurity governance, risk, or compliance frameworks.
If you are a seasoned Systems Analyst with a robust background in IT and enterprise systems, and you are excited about a hybrid work environment in Austin, we encourage you to apply
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