Systems Analyst

3 days ago


Austin, United States PriceSenz Full time
Job DescriptionJob Description

We are seeking a highly experienced Systems Analyst to join our team for an exciting hybrid position in Austin, Texas. This role involves working on enterprise applications/software development with a focus on RSA Archer or similar modular enterprise web applications.

Job Title: Systems Analyst (Hybrid )
Location:
Austin, TX

Job Description

As a Systems Analyst, you will:

  • Understand business objectives and problems, identify alternative solutions, and perform cost/benefit analysis of alternatives.
  • Analyze user requirements, procedures, and problems to automate processing or improve existing computer systems.
  • Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
  • Review computer system capabilities, specifications, and scheduling limitations to determine if requested program changes are possible.
  • Perform moderate to advanced administrative support tasks on the enterprise RSA Archer instance, including system maintenance, enhancements, and support tasks.
  • Follow established change management guidelines to document requirements, plan implementation, obtain approval, and execute planned changes.
  • Work with cybersecurity staff and leadership to identify areas for improvement, recommend solutions, and maintain the platform to support security objectives.
  • Monitor support requests, document requirements, and ensure quality customer support.

Job Functions

  • Maintain and enhance the enterprise RSA Archer instance.
  • Follow change management processes to document, plan, and execute changes.
  • Collaborate with cybersecurity staff to improve the platform.
  • Monitor and respond to support requests.
  • Manage enterprise web applications.
  • Work in a team environment with various levels of experience and expertise.
  • Prioritize tasks effectively in the presence of competing priorities and limited resources.

Skills and Qualifications

  • Minimum Requirements:
    • 8 years of IT experience and/or enterprise information system administration.
    • 8 years of experience working with relational database web applications.
    • 4 years of experience with RSA Archer or similar GRC platform administration.
    • 4 years of experience following ITIL or similar change management processes.
    • Experience with cybersecurity governance, risk, or compliance frameworks.

If you are a seasoned Systems Analyst with a robust background in IT and enterprise systems, and you are excited about a hybrid work environment in Austin, we encourage you to apply


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