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Retail Parts Counter Associate

4 months ago

Joliet, United States Rick's RV Center Full time
Job DescriptionJob Description

Parts Counterperson – RV Dealership

Ricks RV Center is looking for a Parts Associate. This role is responsible for providing world class customer service by helping all customers and ensuring the correct parts and accessories are in stock. No experience is necessary because we will provide training. However, any candidate should be an RV and outdoor enthusiast to apply. Sure, you’ll need to be good at ordering parts and maintaining inventory, but you’ll also need excellent people skills when dealing with customers and internal staff. The right person can expect great benefits and a great family dealership environment.

About Us

Established in 1984, Rick's RV Center is family owned and operated. You will enjoy working in a friendly and fun environment with an opportunity for growth. We have won many national awards from Jayco, ranging from Rookie of the Year(1989) to the Dealer of the Year (2015) for excellent sales and customer service. Since 2007, Rick's RV Center has consistently been named one of the Top 50 RV Dealers in the country; receiving this award as recently as 2021. This dedication to customer service has yielded thousands of satisfied customers, many of whom have returned three or more times to purchase new units.

What We Offer

  • Fair and competitive compensation
  • Major Medical Insurance (BlueCross Blue Shield)
  • Supplemental Insurance from Allstate
  • Paid Vacation
  • Paid Sick Days
  • Qualified retirement plan (401k)
  • Ongoing Education

Essential Job Responsibilities

  • Provide excellent customer service to all customers and vendors.
  • Dispatch parts to technicians and Service Advisors for work orders. Create and modify purchase orders
  • Take daily cycle counts of parts inventory
  • Assist sales staff in providing accessories.
  • Receive incoming parts
  • Take advantage of all Parts training
  • Take initiative to learn about all parts and accessories
  • Provide product knowledge
  • This list of duties is not all inclusive and may be expanded to include other duties and responsibilites as management may deem necessary.

Qualifications

  • Valid Drivers License
  • High school diploma or equivalent is required
  • Ability to work independantly
  • Ability to use a variety of software applications, websites and email.
  • Ability to work in a fast-paced environment
  • Requires continuous visual abiliity for use of computer, files, and reports
  • Requires stoopingand lifting
  • Ability to bend or sit for long periods
  • Ability to lift a minimum of 25 pounds and reach above shoulders

Rick's RV Center is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sexual orientation, national origin, disability, pregnancy, or any other protected characterisitics as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rick's RV Center makes hiring decisions based solely on qualifications, merit, and business needs at the time.