Bilingual Customer Service and Sales

7 days ago


Albuquerque, United States Christian Slayton Insurance Agency Full time
Job DescriptionJob Description

As a Bilingual Customer Service and Sales Representative at Christian Slayton Insurance Agency, you'll play a pivotal role in providing exceptional customer service, building client relationships, and contributing to the agency's growth. We are seeking a dynamic, fluent bilingual professional who is passionate about helping our diverse clientele with their insurance needs.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Hands on Training

Career Growth Opportunities


Responsibilities
  • Effectively communicate with clients in both English and Spanish to assess their insurance requirements and provide tailored solutions.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and explaining policy details.
  • Identify opportunities for cross-selling and upselling insurance products.
  • Manage and update client records and policies in our database.
  • Collaborate with team members to meet and exceed sales targets.
  • Stay updated on insurance products, regulations, and industry trends.
  • Participate in ongoing training and development to enhance your skills.

Requirements
  • Fluency in both English and Spanish is required.
  • Proven customer service and sales experience in the insurance industry is a plus.
  • Strong interpersonal and communication skills.
  • Ability to build rapport and trust with clients.
  • Detail-oriented with excellent organizational and multitasking abilities.
  • Proficient in using computer applications and CRM software.
  • Insurance industry license is required within the first 90 days of employment.

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