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Parts Manager
3 months ago
What We’re Looking For
Ghent Motors is looking for a Parts Manager to join our team. Someone who is highly motivated and looking for growth opportunity. We are looking for General Motors experience and/or Experience in a Automotive Parts Dept
About Us
At Ghent Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Ghent Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
WHAT WE OFFER
- Medical and Dental
- 401K Plan
- Competitive wages
- Paid time off and vacation
- Growth opportunities
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service
- Serve as a liaison between parts and service.
- Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
- Manage and hire staff.
- Interview and make new hires
- Distribute work between employees
- Prioritize required procedures
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
QUALIFICATIONS
- Technical automotive knowledge
- Experience with Dealer track software preferred
- General Motors experience preferred
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
- Strong focus on providing excellent customer service
- High school diploma or higher education
- Clean driving record & valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.