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Studio Manager
1 week ago
Key Responsibilities:
- Create, properly manage and exceed, all Sales and Operational budgets
- Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization
- Create annual marketing plan for social media, digital/print marketing, and community events
- Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
- Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
- Recruit, hire, train and deliver the onboarding program for all staff
- Maintain and grow the total membership base and oversee all aspects of the membership sales process
- Increase studio conversion rate and achieve client retention goals
- Drive client referral program
- Maintain top-notch cleanliness, appearance and organization of the studio and inventory
- Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
- Ensure studio branding by adhering to company guidelines and values
- Maintain a strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week
Qualifications:
- Bachelors Degree or equivalent work experience, required
- 2+ years of proven sales leadership in the Health & Fitness industry required
- Must have Personal Training Certification through a nationally recognized organization
- Must have CPR/AED/First Aid Certification
- 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
- Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
- Highly organized with the ability to prioritize and meet deadlines
- Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms
Benefits:
- Flexible schedule
- Free Membership at F45
- Competitive salary and bonus structure
- Monthly Team outings
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