Service BDC

6 days ago


Concord, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

At Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

 

Job Description

Summary

The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet.

Duties and Responsibilities:

  • Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
  • Use lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
  • Promptly and accurately enter all customer inquiry data into the CRM.
  • Generate and schedule sales appointments.
  • Compile all necessary reports, forms and other documentation on a timely basis
  • Will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Qualifications

 

  • Excellent verbal and written communication skills.
  • Basic computer skills.
  • Ability to work independently and as part of a team in a fast paced environment
  • Ability to work in call center environment
  • Strong organizational and time management skills


Additional Information

Salary $20 per hour

You would work Four 10 hour shifts

Monday-Saturday 



  • Concord, United States Banks Chevrolet Full time

    Job DescriptionJob Description GM's Largest dealer in New England, Banks Chevrolet, is looking for an experienced, energetic, and motivated sales professional to join our online sales team. This is a customer service based sales role in which you will work on-sight at the dealership assisting customers with their online shopping needs. Banks Chevrolet...


  • Concord, United States Banks Chevrolet Full time

    Job DescriptionJob Description GM's Largest dealer in New England, Banks Chevrolet, is looking for an experienced, energetic, and motivated sales professional to join our online sales team. This is a customer service based sales role in which you will work on-sight at the dealership assisting customers with their online shopping needs. Banks Chevrolet...

  • Customer Service BDC

    2 months ago


    Concord, United States Sonic Automotive Full time

    The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet. Duties and Responsibilities:Deliver a premium customer experience by responding to customer inquiries in a prompt, p Customer Service, Associate, Appointment Setter, Service, Customer Experience, Retail, Automotive

  • Customer Service BDC

    2 months ago


    Concord, United States Sonic Automotive, Inc. Full time

    Job Description Summary: The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet. Duties and Responsibilities: * Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. * Use lead management tools, CRM...

  • Service BDC Agent

    2 months ago


    Concord, United States Sonic Automotive Full time

    Company Description At Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...


  • Concord, United States Sonic Automotive Full time

    Job Description ** Summary** : The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet. ** Duties and Responsibilities:** Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. Use lead management tools,...

  • Customer Service BDC

    2 months ago


    Concord, United States Sonic Automotive Full time

    Job Description Summary: The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs. Duties and Responsibilities: Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous...

  • Customer Service BDC

    3 weeks ago


    Concord, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Customer Service BDC

    1 month ago


    Concord, United States Sonic Automotive Full time

    Company Description At Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...

  • Customer Service BDC

    2 months ago


    Concord, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Customer Service BDC

    3 weeks ago


    Concord, United States Sonic Automotive Full time

    Company Description At Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...

  • Customer Service BDC

    2 weeks ago


    Concord, United States Sonic Automotive Full time

    Company Description At Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with...

  • Customer Service BDC

    2 weeks ago


    Concord, United States MPC Moving Picture Company Full time

    Company Description At  Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career...

  • Customer Service BDC

    2 months ago


    Concord, United States Sonic Automotive Full time

    Company Description At Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with...

  • Customer Service BDC

    3 weeks ago


    Concord, United States Sonic Automotive Full time

    Company Description At Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with...

  • Customer Service BDC

    2 months ago


    Concord, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Customer Service BDC

    3 weeks ago


    Concord, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...