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Operations Associate
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Inventory Inside Sales
3 months ago
The role involves various sales, customer service, and documentation tasks, including handling incoming calls and emails, sending quotes, entering orders, and ensuring customer satisfaction.
Key Responsibilities:
- Handle incoming calls and emails.
- Send out quotes and enter orders.
- Match equipment with customer applications.
- Manage customer relationships.
- Operate within the company's CRM system.
- Respond to incoming leads and assign them to regional managers.
- Conduct trials in the test lab.
- High School diploma, ideally from a technical or trade school background.
- Minimum of 2 years of experience in parts and inventory management with a product manufacturer.
- At least 2 years of customer service or sales experience in a manufacturing company.
- Proficiency in CRM systems.
- Strong MS Office skills (Word, Excel, etc.).
