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Counter Sales

4 months ago

West Linn, United States PARR Full time
Job DescriptionJob Description

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Job title: Counter Sales

Pay: Starting at $20 to $24 an hour, depending on experience

Schedule: Monday-Saturday 8am to 5pm with a rotating day off in the week

Location: West Linn, Oregon

The Counter Salesperson is the first person that a customer sees when they walk into any of the retail locations. This means that the Counter Salesperson is in many cases the face of the company for customers and should demonstrate our FACE values. This position's main duty is providing sales assistance to walk in and telephone customers. As time allows, they receive and stock inventory and perform general clean up and merchandising of the store.

Directly reports to Yard Manager. Interacts daily with Yard Manager, Assistant Yard Manager, Yard Supervisor (or Operation Lead), Inventory Specialist, Contractor Salespeople, delivery people and internal & external customers.

Qualifications

  • High school diploma or GED
  • Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
  • Must be able to type 30+ WPM
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Class C driver's license or reliable alternative transportation required
  • Ability to speak, write, and read English required
  • Knowledge of retail sales principles, practices, and protocols
  • Knowledge of dimension lumber and panel products and other building materials
  • Ability to ten-key by touch
  • Ability to read and interpret blue prints
  • Ability to concentrate and attend to detail amidst a busy work environment
  • OSHA Certified Forklift License helpful

Duties and Responsibilities

  • Assist Inventory Specialist in maintaining an appropriate level of inventory
  • Performs empty peg counts and researches variances
  • As time allows, assist outside crew by loading customer vehicles and preparing loads for delivery
  • Adheres to company policies
  • Assists other team members with their work when appropriate
  • Attentive to counter and phones
  • Communicates with Receiver regarding status of cancelled orders or materials returned to suppliers
  • Communicates professionally to yard crew via radio
  • Consistently displays problem solving skills with customers and co-workers
  • Keep store clean and maintain counter displays of merchandise and literature
  • Notifies customer when product arrives
  • Confirms delivery time with customer after scheduled in DDMS
  • Answer customer's questions, process estimates and orders for customer
  • Develop and maintain a professional and effective relationship with customers
  • Completes basic ERP order entry; POs, backorders, and change orders
  • Invoice customers for building materials
  • Order stock, special order products for customers, and process credit returns
  • Ensures that appropriate paperwork is accurately completed as per company policy
  • Regularly attend PK meetings
  • Completed AMT training
  • Follows all AR account and cash handling procedures
  • Processes tax adjustments when necessary
  • Coordinate tool repairs services
  • Utilizes the interyard transfer system
  • Understands weight, height, and length limits, to inform customer of being able to safely handle or transport material
  • Knows site condition requirements for our delivery fleet
  • Process ROA payments with required information
  • Understands pricing levels and limits discounting
  • Able to seek out product transactions and order history
  • Uses all functions of Mitel
  • Manages Outlook and personal notebook
  • Can search inventory and open orders in all yards to meet customer's preferred option
  • All other duties as assigned

The primary working conditions are at the sales counter of one of PARR's retail locations.

Physical Requirements

  • Ability to sit and/or stand for extended periods of time
  • Ability to work indoors in a normal office environment for an entire day
  • Must be able to grasp, talk, hear, and operate a computer and keyboard
  • Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
  • Must be able to work outdoors in all weather conditions
  • Must be able to drive a vehicle when necessary
  • Both local and overnight travel may be required

We know that without great people, we can't be a great company. Voted the fourth top place to work in Oregon in 2023, we offer industry-leading benefits:

  • Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
  • Employee paid sick days
  • 7 holidays
  • 2 medical plan options, one with a high deductible that offers an HSA and our standard plan with a very low $1,250 deductible
  • Dental, Vision, EAP (Employee Assistance Program)
  • Massage, Chiropractic and Acupuncture coverage
  • FSA (Flexible Spending Account) and Childcare pretax spending programs
  • HSA (Health Savings Account) - PARR will match up to $360/year
  • Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
  • In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
  • Tuition reimbursement (up to $2,500/year)
  • Annual profit sharing (every full time employee who worked the full year earned a minimum of $2,700 for the 2020 year)
  • $1,000 referral bonus

PARR Promotes

We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast

We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.

Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.

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