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Assistant Office Manager

4 months ago

Philadelphia, United States David Samuel - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION:
As assistant office manager with David Samuel Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. DS Agency is eager to bring aboard your collaborative presence.

WHAT'S IN IT FOR YOU?
  • Base Pay of $18 to $20 per hour plus commission equals up to $30 per hour
  • Health Reimbursement Arrangement for full-time team members (up to $250/month)
  • 10 paid holidays
  • Sick leave and paid time off (no waiting period)
  • No weekends
  • Paid training with State Farm CRM Software
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
  • Required: Property and Casualty License
  • Required: Experience in managing customer service
  • Excellent communication skills - written, verbal, and listening.
  • Highly organized and detail-oriented
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.