Assistant General Manager

4 weeks ago

Madison, United States Goldfish Swim School MFO Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Training & development
  • Vision insurance

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School Were a rapidly growing, award winning franchise that is not your typical company
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals
Requirements:
  • Management/Leadership experience 1+ year(s)
  • Customer Service and Sales Experience
  • Excellent interpersonal communication and organizational skills
  • Community Event Experience
  • Social Media and Marketing experience
  • Must pass background examinations (included with training)
Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, sales and service, marketing, community events, retail and vending department, private party operations and workplace employee activities.
Duties and Responsibilities:
  1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
  2. Assists General Manager and department managers with fulfillment the daily tasks.
  3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
  4. Provides sales and marketing training to all qualified sales staff.
  5. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  6. Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
  7. Gains knowledge and experience in the software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
  8. Initiates and oversees workplace employee activities (Fun Department) with the goal of achieving improved employee satisfaction.
  9. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
  10. Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED is required. Bachelors degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.
Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

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