Applications Engineer

1 month ago


Monrovia, United States Flag Solutions Full time
Job DescriptionJob DescriptionRESPONSIBILITIES:
  • Evaluate customer's applications (contact customers and/or Sales Managers & Reps to obtain the necessary information needed to complete the applications in a timely manner).
  • Complete welding, marking, cutting, etc. of the application and write a detailed report of findings to include recommendations of suitable equipment for the customer to use for their application (May require reviewing equipment specifications personally or with the Product Engineer).
  • Provide phone and email support to customers and other departments (Provide technical support to all Sales Manager's, Reps, and other departments, to ensure quality customer service).
  • Travel to customer facilities. (Provide training classes, installation, and set-up of equipment, or carry out process development).
  • Give presentations on process fundamentals, use, and application of equipment, sizing of equipment for applications, DOE's, etc.
  • Easily absorb technical knowledge and ability to memorize the technical performance specifications of the product line.
  • Other duties as assigned.
EDUCATION, EXPERIENCE, & SKILLS:
  • 2-3 years of manufacturing experience.
  • 4-year Technical College Degree preferred.
  • Microsoft Office is required.
  • Self-motivated with a strong sense of ownership in all areas of responsibility.
  • Understands customer's basic philosophy and participates fully in carrying out its mission.
REQUIREMENTS:
  • Excellent verbal and written communication skills.
  • Exceptional organization and time management skills.
  • Ability to multi-task without supervision and meet deadlines.
  • Excellent computer skills and demonstrated ability in PowerPoint, Word and Excel.
  • Good listening skills and note-taking ability (demonstrating accuracy and memory of detail).
  • Experience in phone and personal communication with customers.
  • Positive attitude towards satisfying customer requirements.
  • Commercial and business experience involving some knowledge of manufacturing and sales.
  • The ideal candidate will have a positive and flexible approach to a heavy workload with constantly changing priorities.
  • Field travel in the Americas, Europe and Asia.

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