Laser & System Product Engineer

2 months ago


Monrovia, United States Flag Solutions Full time
Job DescriptionJob Description

RESPONSIBILITIES:

  • Technical support of Laser and System product lines.
  • Communicate with customers and field sales staff during the pre-sale and post-sale phases to understand application needs, providing responses in coordination with Field Sales, Engineering, and Applications Lab.
  • Validate new products against marketing requirements; review and recommend product changes
  • Assist Product Manager with development and review of product specifications and sales and marketing strategies.
  • Assist in the development of technical marketing materials including datasheets and application articles. Provide solution and application inputs to marketing for generating communications and collateral materials.
  • Testing and analysis of competitive products.
  • Provide technical support for seminars, workshops, trade shows and sales meetings.
  • Develop technical materials for presentation to customers and sales representatives supporting product launches and ongoing sales efforts.
  • Provide project management support to Engineering and Manufacturing Departments.
  • Provide technical information support to Customer Service.
  • Other projects and activities as assigned by the management team.

EDUCATION, EXPERIENCE, & SKILLS:

  • BS Degree in Mechanical/Electrical/Material Science Engineering or equivalent required.
  • 3 to 5 years' experience in Product Management, Engineering or Applications.

REQUIREMENTS:

  • Strong organization skills, excellent customer service approach, can-do attitude.
  • Experience in specifying, operating, designing, or maintaining equipment for industrial production and automation.
  • Excellent communications skills, including writing and presenting technical product and service information to engineers, operators, and senior business managers
  • Ability to research and solve technical problems for internal and external customers.
  • Superior time management and follow-though with ability to accomplish day-to-day tasks while continuing to make progress, and bring to completion, longer term projects.
  • EXCEL, WORD, and CAD experience, preferably SolidWorks.
  • US passport and ability to travel.


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