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Laser & System Product Engineer
2 months ago
RESPONSIBILITIES:
- Technical support of Laser and System product lines.
- Communicate with customers and field sales staff during the pre-sale and post-sale phases to understand application needs, providing responses in coordination with Field Sales, Engineering, and Applications Lab.
- Validate new products against marketing requirements; review and recommend product changes
- Assist Product Manager with development and review of product specifications and sales and marketing strategies.
- Assist in the development of technical marketing materials including datasheets and application articles. Provide solution and application inputs to marketing for generating communications and collateral materials.
- Testing and analysis of competitive products.
- Provide technical support for seminars, workshops, trade shows and sales meetings.
- Develop technical materials for presentation to customers and sales representatives supporting product launches and ongoing sales efforts.
- Provide project management support to Engineering and Manufacturing Departments.
- Provide technical information support to Customer Service.
- Other projects and activities as assigned by the management team.
EDUCATION, EXPERIENCE, & SKILLS:
- BS Degree in Mechanical/Electrical/Material Science Engineering or equivalent required.
- 3 to 5 years' experience in Product Management, Engineering or Applications.
REQUIREMENTS:
- Strong organization skills, excellent customer service approach, can-do attitude.
- Experience in specifying, operating, designing, or maintaining equipment for industrial production and automation.
- Excellent communications skills, including writing and presenting technical product and service information to engineers, operators, and senior business managers
- Ability to research and solve technical problems for internal and external customers.
- Superior time management and follow-though with ability to accomplish day-to-day tasks while continuing to make progress, and bring to completion, longer term projects.
- EXCEL, WORD, and CAD experience, preferably SolidWorks.
- US passport and ability to travel.
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