Operations Manager Electrical Contractor

1 month ago

Prince George, United States Lighting Maintenance Inc Full time
Job DescriptionJob DescriptionSalary: $95-$115K

Lighting Maintenance Inc. LMI is seeking an experienced Electrical Division Manager to run and grow its Richmond Division.  Company vehicle and great benefits 


Essential Functions:

  • Participate in formulating and developing long-range goals and objectives of the Division.
  • Assist in preparing and defining scopes of work and estimates.
  • Analyze service productivity and recommend changes to improve customer service and profitability.
  • Maintain ongoing maintenance schedules for service accounts.
  • Evaluate work load and schedules service work in a way that best utilizes manpower and maximizes profits.
  • Review and approve all customer requests.
  • Resolve customer issues to ensure customer satisfaction.
  • Screens and interviews job applicants, prepares evaluations, recommends disciplinary actions, approves timesheets, and recommends relevant training;
  • Marketing to potential customers
  • Visits customers to maintain and strengthen relationships and complete Quality Control Inspections.
  • Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe, and secure work environment; developing personal growth opportunities.
  • Serves as a subject matter expert to determine if a person is qualified to perform a skilled task
  • Promotes safe work practices and investigates accidents
  • Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • Provide timely and completed documentation of work performed
  • Responsible for maintaining a high level of professionalism with clients, vendors and colleagues. Work to establish a positive working relationship
  • Customer acquisition, relationship management and business development.
  • Management of service projects inclusive of pre-planning, cost tracking, and billing,
  • Supervise and schedule field service technicians.
  • Prepare estimates for service projects.
  • Meet or exceed annual service department revenue and profit margin goals.
  • Operate vehicles and other equipment safely; adheres to safety protocols; reports hazards and risks; behavior contributes to a safe and secure working environment

 

Required Knowledge, Skills, and Abilities:


  • Thorough knowledge of the standard practices, materials, tools, and equipment of the electrical/lighting trade
  • Thorough knowledge of construction, installation, operation and maintenance of electrical/lighting systems
  • Manage portfolio of service projects and clients while growing existing customer base.


Qualifications:

  • 5 years’ experience as a Manager
  • Estimating and/or project managing of commercial construction projects.
  • Electrical field experience required.
  • Journeyman License required, Licensed Master electrician is preferred.
  • Experience in end-user customer projects.
  • Excellent communication, interpersonal, and computer skills.
  • Strong organizational, record-keeping and follow-up skills.
  • Strong time management and multi-tasking skills.
  • Ability to identify and meet customers’ expectations and requirements.
  • Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, and clients
  • Strong leadership qualities
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Computer Literate- Outlook, Word, Excel, Accounting Software


Benefits Package:

  • Dental insurance
  • Medical insurance
  • Disability benefits
  • Prescription drug coverage
  • Life insurance
  • Vision-care plan
  • Paid sick time
  • Paid holidays
  • Paid vacations
  • 401k Plan



LMI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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