Senior Consultant, Payment Intelligence

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This high impact, high visibility position is part of Payment Systems Intelligence - a key component of Global Risk's Payment Fraud Disruption (PFD) initiative. PFD's team of technology experts are vital to Visa's efforts to identify, investigate, disrupt and prevent attacks targeting the global payment ecosystem. This role will specifically aid in the all-source and technical analysis of cybercrime and fraud operations targeting the global payments ecosystem. The Consultant will be responsible for researching, drafting, publishing, and presenting client-facing and public intelligence reports on behalf of Visa Inc. The Consultant will support a key functional area of Visa with fraud investigations, intelligence collection, client fraud and cybercrime discussions, and additional ad-hoc intelligence and cybercrime requests as needed. Key measures of success for this position include: reduced successful cyber fraud targeting financial institutions, the ability to support early identification of new fraud trends and tactics through intelligence collection and investigations, rapid response, triage and analysis of technical forensic investigation reports and ability to conduct analysis of material cybercrime events. Primary Responsibilities:

• Draft, publish, and present intelligence reporting for multiple audiences, including senior leadership, external clients, and for public consumption
• Identify new fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders 
• Triage and analysis of forensic investigation reports, identification of technical correlations between cybercrime attacks, and ability to develop digital infrastructure maps (domains, IPs, malware variants) of overlapping cybercrime operations. 
• Provide intelligence and technical analysis support to the Investigations team during official PCI forensic investigations.
• Support Visa risk personnel with investigations, intelligence collection, and extracting actionable information from intelligence sources.

SECONDARY RESPONSIBILITIES:

• Identify new fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders.
• Provide intelligence and technical analysis support to the Global Risk organization to further protect the payment ecosystem.
• Conduct all-source analysis of cybercrime and fraud tools, methods, and attacks in order to communicated these threats to internal Visa partners and external clients
• Provide presentations to global audiences on cybercrime and fraud threats impacting the payments ecosystem
• Other duties as assigned.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• 5-8 years’ experience in payment card or information security industry, all-source cyber intelligence organizations, investigating payment card, cybercrime fraud or Bachelor’s degree with 3-8 years of real-word experience.
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action
• Moderate understanding of networks, risk management, network security, digital forensics, and security operations
• Ability to identify emerging cybercrime and fraud techniques in a fast-paced, highly technical environment. Understand network and system vulnerabilities and provide recommended counter measures or mitigating controls to reduce payments risk to an acceptable and manageable level.
• Conduct in-depth fraud analysis in support of investigations and present findings to clients or internal partners
• Leverage assistance from local, state and federal law enforcement agencies investigating incidents of fraud
• Adaptable and able to work well in a fast paced, team oriented environment
• Prior experience with data analytics, visualization tools and concepts
• Proficiency with drafting detailed, technical reports
• Ability to respond after-hours, weekends and holidays to major global fraud events
• Passion for fraud schemes and cybercrime investigations
• Good interpersonal, facilitation, and demonstrated leadership skills
• Understanding of payments process and cybercrime and fraud techniques
• Able to operate at an advanced level of written and spoken communication; write and speak effectively with impact
• Capable of delivering presentations and comfortably interacting with all levels of Visa and client management
• Previous experience in developing and producing reports to executive management
• Ability to prepare reports on meaningful trends and fraud stats
• High level of self-motivation and initiative

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Masters degree in related field
• Knowledge of transactions, systems processing transactions and overall transaction process.
• Concepts, terms, processes, policy and implementation of information security
• Intelligence databases and analytical tools or similar intelligence reporting systems
• Analysis of cyber threat intelligence and fraud intelligence.
• CISSP, CHFI, CEH, GIAC, Security + certifications

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 125,500 to 192,750 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.