Patient Payment Poster

2 weeks ago

Tarrytown, United States ENT And Allergy Associates Full time
Job DescriptionJob Description

ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time Patient Payment Poster for our Tarrytown corporate office.


Role Expectations:


  • Adheres to standards of professionalism set by the Practice; demonstrates professionalism in behavior, dress, attendance, punctuality and courtesy towards patients and staff
  • Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members
  • Functions as a member of a team and promotes a positive work attitude fostering teamwork and acceptance of management decisions
  • Demonstrates good judgment in escalating difficult situations to Management
  • Complete understanding of NextGen
  • Supports management's goal of utilizing the electronic features of our computer system, as opposed to paper
  • Participates actively in department meetings
  • Follow work standards established for the team

Essential Knowledge & Responsibilities for 'Payment Poster':


  • Ensure all monies are posted accurately in NextGen utilizing proper 'Reason Codes'
  • Post unapplied money to charges
  • Knowledge of adjudication of insurance EOBs and patient responsibility
  • Post payments received from lockbox, insurance payments as well as payment journals
  • Complete batch logs and assist the Cash Control department with reconciliation of batches posted
  • Review daily cash reports to ensure all assigned payments are posted properly
  • Ensure batches are balanced and set to post utilizing the background business processor (BBP)
  • Remain HIPAA compliant by scanning journals when needed then shredding copies of checks and credit cards daily
  • Moving patient credits as requested by the front office
  • Cross train and support team to ensure coverage
  • Comply with all policies and procedures as well as make suggestions for improvement in processes

Requirements


  • Must have experience with patient payment posting.
  • Must have experience with Phreesia

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