Practice Associate II- Medical Receptionist

3 weeks ago


Tarrytown, United States 61st Street Service Corp Full time

The Practice Associate is responsible for ensuring an exceptional patient experience during patient arrival/departure as it relates to registration and appointment scheduling as well as other administrative inquiries ensuring timely services to the patients, their families, and providers. The Practice Associate is part of a team that delivers an exceptional patient experience through kindness, inclusion, integrity, accountability, and excellence.


Responsibilities:

  • Greet patients and visitors.
  • Register and collect all necessary information from patients for an efficient check-in process.
  • Schedule patient appointments/follow up appointments & procedures.
  • Review all schedules weekly to ensure accuracy.
  • Responsible for insurance verification/ authorizations prior to the patients' appointments.
  • Respond to financial information inquiries such as explanation of charges, out-of-network benefits, out-of-pocket expenses, and related activities.
  • Collect all time-of-service and past-due payments prior to the start of the appointment. Settle cash drawer in the EHR on a daily basis.
  • Answer patient telephone calls promptly and attempt to resolve patient inquiries within the same phone call. Respond to patient portal messages and patient voicemails within 24 business hours.
  • Ensure "warm transfer" of calls/that inquiries are routed to the correct party for resolution.
  • Initiate registration of new patients in EPIC as needed; all demographics, insurance information, referral/copay requirements, and physician care team information.
  • Provide cross coverage as directed by Supervisor/Manager.
  • Assist with training and onboarding of new staff as directed.


Qualifications:

  • High school diploma or equivalency is required/associates preferred.
  • A minimum of 6 months of relevant experience.
  • Working knowledge/proficiency in medical terminology.
  • Excellent customer service skills
  • Excellent verbal and written communication skills.
  • Experience in EPIC or other EHR preferred.
  • Ability to work independently and multi-task with consistent follow-through.
  • Knowledge of insurance verification/authorizations required.
  • Excellent relationship management skills including, but not limited to, emotional intelligence, interpersonal skills, empathy, and the ability to handle situations with respect, tact, and sensitivity.



  • Tarrytown, United States 61st Street Service Corp Full time

    The Practice Associate is responsible for ensuring an exceptional patient experience during patient arrival/departure as it relates to registration and appointment scheduling as well as other administrative inquiries ensuring timely services to the patients, their families, and providers. The Practice Associate is part of a team that delivers an exceptional...


  • Tarrytown, United States 61st Street Service Corp Full time

    **Job Summary**: The Practice Associate II (FPO) is responsible for ensuring an exceptional patient experience during patient arrival, patient departure, patient phone calls to the practice, and through patient portal interactions relating to registration and appointment scheduling as well as other administrative inquiries. The Practice Associate II is part...


  • Tarrytown, United States 61st Street Service Corp Full time

    **Job Summary**: The Practice Associate II (FPO) is responsible for ensuring an exceptional patient experience during patient arrival, patient departure, patient phone calls to the practice, and through patient portal interactions relating to registration and appointment scheduling as well as other administrative inquiries. The Practice Associate II is part...


  • Tarrytown, United States 61st Street Service Corporation Full time

    Job Summary:The Practice Associate II (FPO) is responsible for ensuring an exceptional patient experience during patient arrival, patient departure, patient phone calls to the practice, and through patient portal interactions relating to registration and appointment scheduling as well as other administrative inquiries. The Practice Associate II is part of a...


  • Tarrytown, United States 61st Street Service Corporation Full time

    Job Summary:The Practice Associate II (FPO) is responsible for ensuring an exceptional patient experience during patient arrival, patient departure, patient phone calls to the practice, and through patient portal interactions relating to registration and appointment scheduling as well as other administrative inquiries. The Practice Associate II is part of a...

  • Medical Receptionist

    2 weeks ago


    Tarrytown, United States ENT And Allergy Associates Full time

    ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly Full Time **Medical Receptionist** for our** Fifth Ave** office location. **Job Duties** - Scheduling patient appointments - Assisting incoming patients - Verifying insurance coverage - Entering patient demographics into the...


  • Tarrytown, United States 61st Street Service Corp Full time

    Job Summary: Hiring for Multiple Locations In Westchester County. The Practice Associate is responsible for ensuring an exceptional patient experience during patient arrival/departure as it relates to registration and appointment scheduling as well as other administrative inquiries ensuring timely services to the patients, their families, and providers. The...


  • Tarrytown, United States 61st Street Service Corp Full time

    Job Summary: Hiring for Multiple Locations In Westchester County. The Practice Associate is responsible for ensuring an exceptional patient experience during patient arrival/departure as it relates to registration and appointment scheduling as well as other administrative inquiries ensuring timely services to the patients, their families, and providers. The...

  • Associate Attorney

    16 hours ago


    Tarrytown, United States Rella & Associates, P.C. Full time

    Company DescriptionRella & Associates, P.C. is a law firm located in Tarrytown, NY. Our office is situated at 16 New Broadway, Sleepy Hollow, New York, United States. We specialize in various areas of law and provide legal services to individuals, businesses, and organizations.Role DescriptionThis is a full-time on-site role for an Associate Attorney. The...

  • Associate Attorney

    9 hours ago


    Tarrytown, United States Rella & Associates, P.C. Full time

    Company DescriptionRella & Associates, P.C. is a law firm located in Tarrytown, NY. Our office is situated at 16 New Broadway, Sleepy Hollow, New York, United States. We specialize in various areas of law and provide legal services to individuals, businesses, and organizations.Role DescriptionThis is a full-time on-site role for an Associate Attorney. The...


  • Tarrytown, United States Montefiore Medical Center Full time

    1. This position is directly responsible for managing the monthly financial close and financial statement preparation processes for all of Montefiore. A. Maintain financial close calendar to inform parties of necessary deadline adherence for the following processes: financial work paper analysis, monthly, quarterly and annual drafts, reporting packages and...

  • Associate Scientist

    4 weeks ago


    Tarrytown, United States Regeneron Pharmaceuticals Inc. Full time

    Regeneron's Clinical Bioanalysis group, located in Tarrytown NY, is seeking an Associate Scientist. A typical day in the role of Associate Scientist might look like: Train on bioanalytical methods (manual, hybrid, and automated) and completes methods to perform bioanalysis for clinical studies under supervision. Analyze multiple plates within the same day...


  • Tarrytown, United States Regeneron Pharmaceuticals, Inc Full time

    Within this role you will beresponsible for the implementation and day to day operation of the Regeneron Manufacturing Execution System, the integrity of the data within the system and those provided by the associated data exchanges. You will be responsible for ensuring that MES operations fully meets the needs of the business by aligning with Commercial...


  • Tarrytown, United States Regeneron Pharmaceuticals, Inc Full time

    The Associate Director will provide strategic and scientific expertise, as well as represent Clinical Pharmacology at relevant meetings. This position will provide CP subject matter support to new and ongoing clinical programs primarily in the Oncology area. This role must be onsite a minimum of 3-days per week at either our Tarrytown, NY or Basking...


  • Tarrytown, United States ENT And Allergy Associates Full time

    ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time licensed Audiologist for our Westchester County office locations.Current openings:New RochelleYorktownWestchester County FloaterWe are a large and successful, multi-site ENT practice seeking to expand our staff...


  • Tarrytown, United States ENT And Allergy Associates Full time

    Job DescriptionJob DescriptionENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time licensed Audiologist for our Westchester County office locations.Current openings:New RochelleYorktownWestchester County FloaterWe are a large and successful, multi-site ENT...


  • Tarrytown, United States Montefiore Medical Center Full time

    The position is responsible for all areas relating to financial reporting of multiple entities, including account analysis and related reconciliations. This position manages and reviews the work of the accountants. This position addresses tight monthly deadlines. Resonsibilities: Responsible for the accurate preparation and input of financial data into...

  • Junior Accountant

    4 weeks ago


    Tarrytown, United States Montefiore Medical Center Full time

    The Junior will support the monthly close and reporting cycle within the Financial Accounting Department of the Montefiore Health System, mainly assisting with White Plains Hospital. Responsibilities will include analyzing historical data, journal entry input/upload, account reconciliations, account analysis as well as ad-hoc projects and assisting with the...


  • Tarrytown, United States ENT and Allergy Associates Full time

    ENT and Allergy Associates, LLP a leading medical practice in New York & New Jersey is seeking a self-driven and patient oriented Allergy Nurse to join our dynamic team. The Allergy Nurse role offers an opportunity to work with patients of all ages, encompassing a wide spectrum of care within our vibrant patient community. We offer a supportive work...


  • TARRYTOWN, NY, United States Montefiore Medical Center Full time

    1. This position  is directly responsible for managing the monthly financial close and financial statement preparation processes for all of Montefiore.  A. Maintain financial close calendar to inform parties of necessary deadline adherence for the following processes: financial work paper   analysis, monthly, quarterly and annual drafts, reporting...