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Project Manager
3 months ago
The Project Manager Senior Information Technology role will work with the vendors, project managers, subject matter experts, internal and external technical and functional business stakeholders to:
- Maintain master documentation of overall system functionality.
- Manage multiple workstreams with multiple vendors and State stakeholders.
- Work with multiple project managers on State and vendor teams to ensure timely and coordinated delivery of deliverables and various portions of the project.
- Maintain integrated, master schedule.
- Monitor timely completion of tasks by vendors and the State.
- Document the application support procedures for internal and external users.
- Monitor the documentation and quality of business processes and workflows developed.
- Ensure comprehensive documentation is developed and maintained by the vendor.
- This includes documentation on role-based permissions.
- Procedures for adding/removing user accounts.
- Reports identified by the Business stakeholders.
- Review deliverables provided by vendors to ensure quality of deliverables prior to approvals.
- Establish and maintain a RAID log.
- Establish and maintain a RACI matrix along with the vendors and the State Project Management team.
- Create and update weekly status reports.
- Document and report on changes in scope of the project and ensure change control process.
- Communicate delays and obstacles that may compromise or delay the project.
- Provide periodic updates to State Project Management and Vendor Management teams on vendor performance and deliverables.
- Manage budget and financial process of the program.
- Schedule and facilitate project meetings and distribute meeting meetings, in coordination with vendor.
- Oversee configuration of system per business specifications.
- Oversee testing and validation of the system to ensure successful completion of configuration, regression, performance testing as well as planning of User Acceptance Testing.
- Ensure vendor resolution of defects through the testing phase.
- Work with Change Management and Agency Readiness teams to ensure training, delivery, and implementation of project initiatives.
Qualifications
- 5+ years of experience with management or IT consulting firm; or similar industry.
- Demonstrated experience on working on large implementation projects with multiple vendors.
- Experience working in a team-oriented, collaborative environment.
- Demonstrated leadership managing people.
- Ability to elicit cooperation from senior management in multiple agencies.
- Exceptional communication skills (both written and verbal) and time management skills (ability to multi-task while meeting deadlines).
- Experience planning and executing migrations and decommissioning of legacy systems (mainframe, IBM/AIX, Oracle, ERP, etc.) to new platforms.
- Experience in Agile project and SDLC management.
- Recent experience managing Salesforce projects.
- Recent experience in project management tools (JIRA and Confluence)
- Recent experience using Microsoft collaboration tools (Teams, SharePoint, O365) preferred.
- Working experience using ServiceNow
- Prior State or Government experience a plus.
- Project Management certification a plus.