Commercial Service Technician

1 month ago

Saint Louis, United States Tennant Company Full time
Job DescriptionJob Description

Ready for Something {New? If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery and robotic Tennant products. As a Commercial Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

**A Day in the Life

**

  • **Perform preventative maintenance and resolve complex

    ** problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.

  • **Own your territory

    ** and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:

    • Create and maintain records of all service activities and business reporting documentation.

    • Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.

    • Follow all safety protocols and utilize proper PPE.

    • Collaborate

      with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

**Required Experience and Education

**

  • High school diploma or equivalent

  • Valid driver's license plus meet Tennant Company driving policy requirements.

  • 0-2 years of experience:

    • Troubleshooting and repairing mechanical and electrical systems

    • Reading and interpreting electrical schematics

    • Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)

    • Using a personal computer, MS Office Suite, and email.

**Preferred Experience

**

  • Vocational schooling in automotive/diesel/electrical

  • Previous experience and knowledge:

    • Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)

    • Working in a field service position

    • Working directly with customers

**Physical Requirements

**

  • Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds.

  • Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.

  • Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.

**Tennant Company Offers

**

  • Competitive Salary

  • Performance-based incentives structure

  • Excellent benefits package (eligible on 1st day of employment)

  • Company Service Vehicle

  • Cell phone and Tablet

  • Uniforms

  • Specialty Tools

  • Comprehensive training program including ride-along, virtual, and factory-based training

  • Monday-Friday schedule; work-life balance

You should be proficient in:

  • Heavy Equipment Repair
  • Equipment Troubleshooting
  • Electrical Troubleshooting Skills
  • Mechanical Troubleshooting Skills

Salary info:

$20 - $27 / hr

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