Customer Service Representative/Dispatcher
4 weeks ago
- Answers all incoming calls for company. Assists customer in scheduling or directing calls to the appropriate departments.
- Reviews work orders from departments or complaints from customers and records type and scope of service to be performed.
- Determines and schedules orders according to urgency.
- Receives check in calls from service workers by telephone, or in person.
- Informs workers of type and location of work to be performed and dispatches workers to job.
- Keeps records of repairs, installation, removal of equipment and hours required on each job.
- *The company reserves the right to add or change duties at any time.
- Previous experience in customer service, sales or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Excellent verbal/Customer Service skills
- Attention to detail/documentation
- Active listening
- Location knowledge of cities in Oakland County
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Customer Service Representative/Dispatcher
7 days ago
Troy, Michigan, United States Royal Oak Heating, Cooling & Electrical Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative/Dispatcher to join our team at Royal Oak Heating, Cooling & Electrical. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and...
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Customer Service Representative/Dispatcher
4 weeks ago
Troy, United States ROYAL OAK HEATING, COOLING & ELECTRICAL Full timeJob DescriptionJob DescriptionResponsibilities:Answers all incoming calls for company. Assists customer in scheduling or directing calls to the appropriate departments. Reviews work orders from departments or complaints from customers and records type and scope of service to be performed.Determines and schedules orders according to urgency.Receives check in...
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Customer Service Representative/Dispatcher
4 weeks ago
Troy, United States ROYAL OAK HEATING, COOLING & ELECTRICAL Full timeResponsibilities: Answers all incoming calls for company. Assists customer in scheduling or directing calls to the appropriate departments. Reviews work orders from departments or complaints from customers and records type and scope of service to be performed. Determines and schedules orders according to urgency. Receives check in calls from service...
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Dispatcher Customer Service Representative
4 weeks ago
Troy, United States ROYAL OAK HEATING, COOLING & ELECTRICAL Full timeResponsibilities: Reviews work orders from departments or complaints from customers and records type and scope of service to be performed. Determines and schedules orders according to urgency. Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance. Receives check in calls from service workers by...
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Customer Service Representative
2 days ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryHobart Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and accurate execution of programs, repairs, and pricing for key account customers.Key Responsibilities:Serve as a single source contact for key...
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Dispatcher
1 week ago
Troy, United States City of Troy Michigan Full time $54,088 - $62,400Job DescriptionJob DescriptionDispatcherPolice Department - Communications***$1,500 SIGN-ON BONUS***Starting: $54,088/yearMaximum: $62,400/year Per 2023-2025 MAP* contract, may qualify with previous experience: $60,320/yearPolice Department - CommunicationsCompetitive medical, dental, and vision insurance plans effective day of hire Retirement plan includes...
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Customer Service Representative I
1 week ago
Troy, United States Hobart Service Full timeJob DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
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Customer Service Representative
1 month ago
Troy, United States Kelly Services, Inc. Full timeSeeking a highly skilled and enthusiastic Customer Service Representative to join the team at 1-800 HANSONS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients. You will have the opport Customer Service, Customer Service Representative, Customer Experience, Sales Representative, Representative,...
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Customer Service Representative
3 weeks ago
Troy, United States Randstad North America, Inc. Full timeWe are seeking a proactive and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries through phone calls, emails, and live chat. They will need to efficiently navigat Customer Service Representative, Customer Service, Representative, Retail, Staffing
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Customer Service Representative
4 months ago
Troy, United States Associa Full timeThe Customer Service Associate will assist customers with any troubles or inquiries that they might have. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. This is a full-time positi Customer Service, Customer Service Representative, Representative, Retail, Property Management
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Customer Service Representative
2 months ago
Troy, United States BELFOR Group Full timeQualified candidate will responsible for collection of information required to mobilize field office personnel, support Third Party Programs, and insurance needs. Data must be accurately entered into CRM software, Xact. Analyis and will be transmitte Customer Service Representative, Customer Service, Representative, Retail
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Customer Service Representative
4 weeks ago
Troy, United States Path Engineering Full timeRole As a Customer Service Representative (also known as CSR, Customer Support Specialist), you'll be the first point of contact for customers, scheduling sales consultations and service appointments, managing the scheduling calendar, and troubleshooting client issues. You'll play a key role in our mission to install green energy solutions, specializing in...
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Technical Customer Service Representative
2 weeks ago
Troy, United States Creative Financial Staffing Full timeTECHNICAL CUSTOMER SERVICE REPRESENTATIVE Direct Hire Starting at $50k On Site Growing, innovative, FUN company just north of Dayton is looking to add a TECHNICAL CUSTOMER SERVICE REPRESENTATIVE to their team immediately! Wear t-shirts and shorts to work every day! Free lunches every MWF! Free beverages all day every day! On-site gym! TEAM atmosphere! Great...
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Customer Service Representative
3 days ago
Troy, Michigan, United States Chevrolet Of Troy Full timeJob DescriptionCompany Overview: Chevrolet of Troy is a well-established and reputable automotive dealership committed to delivering top-quality maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our commitment to...
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Customer Service Representative
2 months ago
Troy, United States Planet Fitness Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementProfit sharingTraining & developmentVision insuranceWellness resources We are seeking a Customer Service Representative to join our team at the Madison Heights location!Please watch this video to get an understanding of the...
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Customer Service Representative
2 months ago
Troy, United States BorgWarner Full timeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeIDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTP **Customer Service Representative**...
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Customer Service Representative
4 weeks ago
Troy, United States Suburban Automotive Services, LLC Full timeAccessories of Michigan, 2300 Meijer Drive, Troy, Michigan, United States of America Req #462 Tuesday, July 30, 2024 Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services, and The Paint Shop. Suburban Accessories is the country’s largest OEM accessories...
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Customer Service Representative
4 weeks ago
Troy, United States Suburban Automotive Services Full timeSuburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services, and The Paint Shop. Suburban Accessories is the country’s largest OEM accessories distributor. We sell and deliver GM and Ford accessories to authorized dealers across the Midwest and Florida. We...
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Customer Service Representative I
2 weeks ago
Troy, United States Illinois Tool Works Full timeThis position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-we Customer Service Representative, Customer Service, Field Service, Representative, Manufacturing, Retail
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Customer Service Representative
7 days ago
Troy, Michigan, United States Domino's Franchise Full timeJob Description**Job Summary**We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer relations, and ensuring a positive experience for our valued customers.Key...