Automotive Warranty Administrator

2 weeks ago

Hudson, United States Castriota Chevrolet Inc Full time
Job DescriptionJob Description

Automotive Warranty Administrator needed for upbeat auto dealership Are you currently working as an warranty assistant or in an service office? We are willing to train the right person for the job and are looking for a team player that is positive, upbeat and a quick learner.

Come to work for a beautiful, newly remodeled dealership that is the top of the class in service and sales. We have been around for over 25 years and are a cornerstone Florida dealership We are growing by leaps and bounds and are looking for the perfect fit to grow with us

Job Responsibilities:

  • Prepare, submit and track warranty repair orders and claims accurately and according to dealership and manufacturer policies
  • Review all warranty claims to ensure proper documentation and verify criteria required by factory
  • Review warranty claims and correct any errors

Requirements:

  • File all warranty claims within 24 hours of the close of the R/O
  • Input all corrections to rejected claims within two days of notification
    • Maintain good working relationships with the Service and Parts Departments
    • Book/code warranty & internal repair orders
    • Keep abreast of all factory recalls and announcements
    • Reconcile all warranty receivables and work with the accounting department to obtain payments
    • Maintain service and customer records
    • Issue and close vendor purchase orders
    • Maintain rental fleet documentation
    • Previous Warranty Administrator Experience required
    • Strong computer skills
    • Excellent accounting skills
    • Excellent organizational skills with attention to detail

    Benefits:

    All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR and drug screen.

    We are an Equal Opportunity Employer and Drug Free Workplace

    • Working knowledge of activities, methods, procedures and policies of the Service Department
    • General knowledge of product installation activities
      • Valid U.S. Driver's License required
      • Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person
      • Ability to accept additional tasks, duties and/or direction from management
      • Aggressive Pay Plan
      • Health, Dental, Vision and other insurance benefits
      • Paid Vacation

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