Insurance Producer
2 weeks ago
Goetz Insurance Agency is a family owned agency located in South County that has been in business for 13+ years and plans to grow for many more to come. Our purpose is to give our clients a stress free, simple insurance buying experience and amazing customer service so theyre confident theyll have the coverage they need on a rainy day. If you are looking for a flexible well paying, fun career this job is for you This is a job that the sky is the limit on how far you want to excel yourself
Job responsibilities
- Ensure that customers make buying decisions armed with the right amount of information.
- Analyze customers complaints and recommend solutions.
- Discuss with customers on telephone and provide information on the companys products and services.
- Understand the companys insurance policies and products and be able to tell whether a policy covers a type of loss or not.
- Call up customers who had previously called to complain to know if their challenges have been resolved and to ensure that they are now satisfied.
- Communicate changes or adjustment in policies to clients.
- Liaise with other departments and provide support to them.
- Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected.
- Offer information about price quotes to prospective customers.
- Liaise with the companies insurance agents and process all orders made via telephone.
- Receive visiting customers and provide them with necessary assistance.
- Maintain strong clientele relationship with customers.
- Make your own sales and earn commission from doing so
Requirements:
- Ability to multi-task.
- Willing to obtain your Property and casualty insurance license for the state of Illinois
- Ability to handle and pacify difficult customers.
- Effective communication skills both verbal and non-verbal.
- Must always be friendly and willing to provide assist others.
- Basic computer and typing skills.
- Paid Training
- M-F Schedule
- Plenty of room to growth
- Bonus opportunites
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