Customer Service Representative

4 weeks ago

Shreveport, United States American Leak Detection - Shreveport, LA Full time
Job DescriptionJob Description

Job Summary:

American Leak Detection of Shreveport, LA is looking for a service-oriented worker with a positive attitude to join our team to provide prompt, professional, and superior service to all customers. We are looking for someone who has experience within the plumbing field. Knowledge of plumbing terminology is preferred.

 

Base Salary:

 

Starting pay is between $15-$20 per hour DOE

Potential advancement opportunities

Job Type:

 

Full time- Year round

 

Schedule:

 

Monday-Friday

 

Position includes:

 

Hourly pay

Overtime Pay (as applicable)

Paid Travel Time (as applicable)

Medical, Dental

Paid Vacation

Paid holidays

 

Great candidates are likely to be:

 

Service-oriented

Knowledgeable of plumbing terminology

Comfortable with learning and using new technology

Enjoy working with customers and operations personnel

Enjoy working for a growing organization offering new experiences and career growth

 

 

In the job you’ll be asked to:

 

Answer service calls and accurately record information from customers in an electronic database

Provide professional and courteous services to all customers

Assist in updating daily schedules and calendars

Set schedule for leak detections, service calls, and repairs

Prepare work orders and if needed distribute to technicians

Dispatch service orders and relay messages via phone, email, text messages, or other communication devices

Handle customer questions and complaints; when the issue is beyond the representatives’ knowledge, forward to the assigned specialist or other appropriate staff

Contact customers to assess customer satisfaction

Prepare and file invoices and documents, and compose correspondence as requested

Desired Qualifications:

 

Enjoy being in a job that rewards intuitive, hardworking, efficient, people who have a keen eye for detail and enjoy working with customers

Ability to deliver excellent customer service

Knowledge of plumbing terminology

Exceptional team player; fun, energetic, goal oriented, positive, optimistic, and positive attitude

Self-motivated, enjoy working independently, self-starter, organized, and enjoys being self-directed

Neat appearance, and a high standard of professionalism and character.

Education & Experience:

 

High School Diploma or College Education

Experience with administrative/clerical work within the plumbing industry, preferred

2 years prior customer service experience in an office setting

Dispatching experience

Salesforce or QuickBooks experience preferred

Strong computer skills, knowledge of Microsoft Office, Google Apps, etc.

 

A little bit about our Company and team

 

Founded over 40 years ago, and teeming with great people, American Leak Detection has become the world leader in accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our millions of satisfied customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, Homeowners Associations, and municipalities.

  • Customer Service Representative

    3 weeks ago

    Shreveport, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    2 months ago

    Shreveport, United States Acme Brick Full time

    **Customer Service Representative** City **Shreveport** State/Territory **US-LA** Employment Type **Full time** **Join the Acme Brick Family** **CUSTOMER SERVICE REPRESENTATIVE** **FLSA Status: Non-exempt** Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry....

  • Customer Service Representative

    2 months ago

    Shreveport, United States U-Haul Full time

    Location: 2205 Hollywood, Shreveport, Louisiana 71108 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Shreveport, United States Jericho Staffing LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Customer Service Representative

    3 weeks ago

    Shreveport, United States Dorman Products Full time

    Job Summary At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitive Customer Service Representative who thrives in a fast-paced environment. This critical role will help continue SuperATV's growth and impact in the off-roading...

  • Customer Service Representative

    2 weeks ago

    Shreveport, United States Dorman Products Full time

    Job Summary At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitive Customer Service Representative who thrives in a fast-paced environment. This critical role will help continue SuperATV's growth and impact in the off-roading...

  • Customer Service Representative

    2 weeks ago

    Shreveport, United States Allparts Inc Full time

    Customer Service Representative - Shreveport At SuperATV, we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitive Customer Service Representative who thrives in a fast-paced environment. This critical role will help continue SuperATV’s...

  • Customer Service Representative

    4 weeks ago

    Shreveport, United States American Leak Detection Full time

    Job Summary: American Leak Detection of Shreveport, LA is looking for a service-oriented worker with a positive attitude to join our team to provide prompt, professional, and superior service to all customers. We are looking for someone who has experience within the plumbing field. Knowledge of plumbing terminology is preferred. Base Salary: Starting pay is...

  • Storage Customer Service Representative

    3 weeks ago

    Shreveport, United States U-Haul Full time

    Location: 5919 Financial Plaza, Shreveport, Louisiana 71129 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...

  • Customer Service Representative

    1 week ago

    Shreveport, United States Dorman Inc Full time

    Customer Service Representative - Shreveport Apply now Date: Aug 24, 2024 Location: Shreveport, LA, US, 71150 Company: Dorman Products Job Summary At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitive Customer Service...

  • Customer Service Representative

    3 weeks ago

    Shreveport, United States American Leak Detection Full time

    Job Summary: American Leak Detection of Shreveport, LA is looking for a service-oriented worker with a positive attitude to join our team to provide prompt, professional, and superior service to all customers. We are looking for someone who has experience within the plumbing field. Knowledge of plumbing terminology is preferred. Base Salary: Starting pay is...

  • Storage Customer Service Representative

    2 months ago

    Shreveport, United States U-Haul Full time

    Location: 5919 Financial Plaza, Shreveport, Louisiana 71129 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...

  • Customer Service Representative

    3 weeks ago

    Shreveport, United States Tower Loan Full time

    Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer...

  • Customer Service Representative

    4 days ago

    Shreveport, United States Advanced Call Center Technologies Full time

    Wednesday, August 9, 2023 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive...

  • Customer Service Representative

    3 months ago

    Shreveport, United States Tower Loan Full time

    **Customer Service Representative - Shreveport** **Department:** Operations **Office:** Shreveport - Hearne Avenue **Location:** Shreveport, LA **SUMMARY OF POSITION:** Responsible for: investigating credit, maintaining cash drawers, soliciting current and former customers and performing clerical activities. **ESSENTIAL JOB FUNCTIONS:** * Answer telephones...

  • Customer Service Representative

    3 months ago

    Shreveport, United States Advanced Call Center Technologies, LLC. Full time

    Wednesday, August 9, 2023 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...

  • Customer Service Representative

    1 week ago

    Shreveport, United States Disability Solutions Full time

    Wednesday, August 9, 2023 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...

  • Customer Service Representative

    1 month ago

    Shreveport, United States Advanced Call Center Technologies Full time

    Wednesday, August 9, 2023 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...

  • Customer Service Representative Fueler/Washer

    3 weeks ago

    Shreveport, United States Penske Full time

    Location: 6890 Industrial Loop, Shreveport, LA 71129 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...

  • Customer Service Representative Fueler/Washer

    4 weeks ago

    Shreveport, United States Fleet Jobs Full time

    Location: 6890 Industrial Loop, Shreveport, LA 71129 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person...